Customer Service Insurance Agent

William S. Arnett *********@*****.***

*** ******** **.● Greenwood, SC 29649 864-***-****

Objective

To obtain a full-time position with a reputable company that will utilize the knowledge and skills I

have acquired through my academics and practical experiences.

Education

Lander University Greenwood, SC December 2007

Bachelor of Science in Business Administration

Emphasis in Marketing/Management

Related Course Work

Marketing 301; 315; 414 Basic/ Advanced Marketing Concepts

Quality Management Supply Chain and Logistics

Global Issues Strategic Marketing

Advertising Surveying Market Demands

Worldwide Business Issues World business and ethical values

Work Experience

Assistant Customer Service Rep/ Production Planner/ Inspector April 2008 to February 2010

Goodrich Corporation

Hodges, SC

Maintained Customer Relations

Conducted weekly Customer Conference calls

Management of inventory

Quality Control/Inspection over parts coming into facility

Aiding in tracking the flow of parts throughout their processes

Working with production to find the most efficient way to get parts completed and

continuously moving

Selecting and organizing coat loads by customer due dates

Creating spreadsheets to aid in the tracking of parts and stay current on their status

Participated in weekly production planning meetings

Insurance Agent January 2008 to January 2009

National Agents Alliance/ NAA

Knoxville, TN

Selling Life and Disability insurance

Setting appointments and interacting with customers daily

Negotiating the best policies for families based on financial status

Ability to be very organized with records, paperwork, and logistics

Managing down line agents and assisting in their potential growth

Landscaping/Owner May 2002 to present

Turf Tenders

Greenwood, SC

Manage marketing for new business

Providing lawn care for residents in Greenwood

Communicating with customers and scheduling jobs effectively

Extracurricular Activities

Member of South Carolina Waterfowl Association

Activities that enhance waterfowl conservation

Computer Skills

Microsoft Office – with proficiency in Excel and PowerPoint

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