Sales Customer Service

Shereka Staples

*** ** ***

Guntown, MS *****

662-***-****

***********@*****.***

Objective

To obtain the office Clerk position

Education

Associates Degree in Business and Office Related Technology . Itawamba

Community College . Tupelo, MS . Graduated in May of 2007

Phlebotomy Certification . Medical2 Medical Certification Agency .

Certification# 036048-PT10 . Hands-On training . Tupelo, MS .

Certified in July of 2010 . Expiration Date: 07-20-11

Key Skills

. Computer skills: Microsoft Office Word, Excel, Access, PowerPoint,

and Publisher . Typing 50 to 60gwam . Numeric key pad . Customer

Service . Communication skills . Organizational skills . Multitasking

Work Experience

Phlebotomist/Lab Tech (Volunteer) . Good Samaritan Free Clinic . July

2010 to Present . Venipuncture . Specimen Centrifuge . Finger Sticks .

Urinalysis . Pregnancy Test

Accounting Clerk . Savings Oil Company Corporate Office . Tupelo, MS .

August 2006 to April 2010 . Answered multiple phone lines . Made

multiple phone calls . Gave multiple check approval codes daily .

Entered Daily Reports (numerical data entry) . Journal Entries . Filed

Reports . Returned Check Collections . Balanced General Ledger .

Account Reconciliation . Over/Short Data Entries . Qwik Cash Audits .

Faxed documents

Work-Study Clerk/Secretary . Itawamba Community College-Deans Office .

Tupelo, MS . July 2005 to July 2006 . Data entry . Sorted & filed

documents . Managed & Organized files, folders, etc. . Answered

multiple phone lines/Took messages . Used multiple Microsoft Office

programs . Ran errands . Shredded documents . Made copies . Faxed

documents

Sales Associate . Charlotte Russe . Tupelo, MS . November 2005 to

October 2006 . Cashier . Sales . Shipment . Monthly floor set . Denim

specialist

Cashier . Ice Cream Club . Saltillo, MS . April 2005 to June 2006 .

Served ice cream . Decorated cakes . Made frozen Drinks. Independently

opened and closed store . Only employee from September 2005 to June

2006

Sales Associate . Buckle . Tupelo, MS . April 2004 to April 2005 .

Cashier . Commission based sales . Extensive customer service .

Shipment . Started training to be a team leader . Average sales per

hour $60 to $80

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