Customer Service Administrative Assistant

Tychinna Jenale McCall

**** **** ** ***** ? Lakewood, WA 253-***-**** ? 253-***-****

ablxz0@r.postjobfree.com

Summary Qualifications

> Excellent problem solving skills outstanding verbal and written

proficiency.

> Bachelors of Science in Criminal Justice with course work in Legal

Court Studies & court process, Juvenile Delinquency and Victim

Services

> 2 years working within the criminal justice field as an

administrative assistant.

Work Experience Overview

Legal Administrative Assistant Two Jinn Inc. Tacoma, WA 04/08-

03/10

. Provided front desk representation, clerical support for branch

manager and regional manager.

. Organized legal correspondence maintained calendaring for important

court dates.

. Opened new claim files, prepared accounting information scanned legal

client files into database.

. Analyzed contracts and other legal documents for proofing reading

purposes.

. Scanned client files stored within an online database enter

defendants' personal information within the corporate system.

Lead Counselor officer, Department Of Social Health, Tacoma, WA 09/05-

06/08

. Assisted unit supervisor with treatment plans for inmates executed new

polices and procedures.

. Helped with client intake assessment files.

. Looked after front desk and other building securities looked after

cameras within the building.

. Processed mail and messages and maintain accurate tracked records.

. Watched over a unit of inmates.

Customer Service Manager, Big lots, Tacoma, WA

11/00-09/05

. Provided superior customer service while assisting with all areas of

inventory and merchandising displays.

. Kept a tracking system of all loss prevention, shrinkage levels

throughout the store.

. Assisted with customer service refunds, store deposits, and payroll

data for each employee.

. Maintained freight truck and all merchandise when setting up model

displays within the store.

. Watched for theft throughout the store and monitored merchandise

within the store.

. Up held video surveillance and alarms while securing store safety.

Education

Colorado Technical University College of Criminal Justice

Associate of Science in Criminal Justice & Bachelor of Science in Criminal

Justice

Computer Proficiency: PowerPoint, Excel, MS Word, Outlook

Coursework in: Legal Court Studies, Professional Communication

Computer Skills

Contact this candidate