Customer Service High School
Resume:
JANESSA HARKINS
Address: **** ***** ***** ****** ***: 19
Sandy, UT 84070 Status: Single
Date: August 4, 2010
Phone: 801-***-**** - cell
801-***-**** - home
OBJECTIVE
My objective is to find employment where I can continue to grow and help my employer
to do so as well. I wish to expand my knowledge and skills and to be a valuable asset.
EMPLOYMENT
Wyoming Financial: April 2010 – Present
Supervisor: Rose Piel
369 South Main Street
Salt Lake City, UT 84111
Clerical: I process all kinds of financial transactions. We do pay day advance loans, cash
checks, title loans, and check free bill pay. I process the paperwork for each transaction,
and am the cashier. I have responsibility for all office clerical duties including data entry,
phones, and customer service.
Mandy and Shayne Scott: July 2009 – November 2009
Boise, Idaho
Nanny: I am the nanny of two twin boys that are now seven months old. I am responsible
for caring for the twins in all aspects as well as accompanying Mandy to their doctor’s
appointments and any other outings she requested help with. The Scott’s were
transferred to Idaho and no longer needed my services.
Jessica Fiddler: July 2008 – December 2008
4955 Tickle Grass Road
West Jordan, UT 84088
Nanny: I was a nanny for Isabella, who at the time was about 18 months old. I took care
of Isabella while her mom attended night classes. This included fixing dinner and putting
Isabella to bed each night. When Jessica’s classes ended she no longer needed me.
Sharol Taylor: July 2007 – November 2007
Moved to Cedar City
New phone number and address are unknown
Tutor: I was hired to tutor a seven-year-old girl who had been adopted from Russia. She
was severely physically handicapped and had not had the opportunity of learning until
she was adopted and came to America. She spoke English but had been placed in
kindergarten to learn her alphabet, colors, etc. My job was to help tutor Olivia so that she
could move up and join the kids of her own age. Sharol and her husband owned their
own company and relocated to Cedar City. Sharol also had twins that were four years
old. I took care of them when needed as well as helping to tutor Olivia.
Deb Inc Clothing Store – December 2007 – February 2008
South Towne Mall
Sandy, UT 84070
Sales Associate in the South Towne store. My job was to greet customers as they came
into the store, help them with fitting rooms, stock, cashier, cleaning and closing duties.
This job was part-time after school and weekends. I was in High School at the time. I
contracted mono and had to quit at the store and do home schooling for most of the
remainder of the school year.
Utah Trailways – April 2007 – July 2007
Contact: Dana Harkins – Sr. Office Manager
Salt Lake City, UT
Assistant receptionist hired to answer phones and take reservations for daily Wendover
buses. I helped with computer work, filing, and payroll. I helped cover shifts and fill in
as needed.
Other experience:
I have helped my mother who is an executive secretary with phones, filing, creating,
copying, sorting and binding of special projects and booklets at her office. I am familiar
and have used most basic office equipment and am familiar with Word, Excel, and
Powerpoint.
EDUCATION
Bingham High School – Graduated June 2009
2200 West 10400 South
South Jordan, UT 84095
I took classes in keyboarding. I was a teacher assistant and required to prepare class
papers for the next day as well as grade assignments. I also took classes in child
development, and worked in the day care that is provided by the school. I learned to set
lesson plans, create activities and teach in a day care setting. I also worked in the school
office filing, typing announcements, learning the equipment, and organizing materials.
REFERENCES
Shannon Pease:
9674 South 2740 West
Lisa Jones:
6757 Marshrock RoadSouth Jordan UT. 84095 West
Jordan, UT 84084
* Other references upon request
Contact this candidate