VICTORIA LAVON STEPHENSON

**** ***** ******* ****** *

Columbus, Georgia 31903

ablxw3@r.postjobfree.com

706-***-****

CUSTOMER SERVICE REPRESENTATIVE

Seeking a customer service position in a fast-paced environment where I can

utilize my skills and gain new experience to assist the company in

obtaining maximum success.

Contribution to the Company:

* Professionalism with strong work ethics and leadership skills

* Responsibility, dependability and integrity

* Consistent quality service, and enthusiasm

* Positive attitude and willingness to learn

* Willingness to work a flexible schedule including holidays, evenings,

weekends, and overtime

* Dedicated and effective team player

Experience and Skills:

* Over a year of customer service and follow up experience

* Strong communication skills both oral and written (+4 years)

* Presentation skills (+4 years)

* Competent in the use of computers and all office machines

* Secretarial and budgeting skills

* Organized and detail oriented

* Event planning and conducting skills for

* Cash-handling and capital generating skills

* Working knowledge of a cash register

* Ability to stand for long periods of time, deal with difficult

customers, and lift objects

* Ability to work in a fast-paced environment, and multi-task

efficiently

Employment History:

E-Library Assistant-Georgia Military College, Columbus, GA

06/2010-present

* Maintain and operate all office equipment and supplies

* Assist students in operating, troubleshooting, and navigating through

computers

* Maintain library rules and expectations

Youth Counselor-Liberty Theatre, Columbus, GA

06/2009-07/2009: part-time summer employment

* Assisted in the supervision and management of others

* Served clients over the phone and in person

* Performed some clerical duties

* Performed other duties as assigned

Supervisor's Assistant-Girls Inc, Columbus, GA

06/2006-07/2006: part-time summer employment

* Supervised and managed others with little to no supervision

* Served clients via telephone and in person

* Assisted with raising money, and did some cash-handling

* Performed other duties as assigned

Additional Work Experience:

Kitchen Assistant-The Medical Center, Columbus, GA

01/2010: temporary job assignment through Global Personnel

* Assisted in the preparing and serving food in a fast-paced environment

* Accurately took and fulfilled orders

* Cleaned kitchen and operated a dishwasher

Explanation of Employment Gaps:

* 08/2009-04/2010

Was transitioning into college

* 08/2006-05/2010

Attending school

Volunteer Experience:

Girls Inc, Columbus, GA

04/2005-05/2006

* Volunteered by assisting supervisors in supervising children

Ronald McDonald House, Columbus, GA

06/30/2010

* Volunteered by preparing and contributing food

Education

Georgia Military College, Columbus, GA

* Ongoing studies-completed 40 quarter hours

* Computer concepts and applications

* 3.68 GPA

Columbus High School-Columbus, GA

* High School Graduate

Achievements

* Phi Theta Kappa (International Honor Society)

* Academic Excellence Medal

* President's List

* College Ethics Essay Contest Winner ($150 recipient)

Activities

* College newspaper staff writer

* Participated in Georgia Military College Commercial (2010)

* Secretary of Georgia Military College Student Government Association

(SGA)

* Secretary of Georgia Military College Phi Theta Kappa Sorority (PTK)

* Debate team member

References Available upon request

Contact this candidate