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Customer Service Administrative Assistant

Location:
Lexington, KY, 40508
Posted:
August 18, 2010

Contact this candidate

Resume:

Anthony Smith

*** **** **** ****** ****: 859-***-****

Lexington, KY 40508 Email: ablxsp@r.postjobfree.com

July 2, 2010

To Whom It May Concern:

I am extremely interested in the Administrative Assistant/Customer Service

position you have listed on Craigslist. I am enclosing my resume for your

review.

I have strong clerical skills in the Windows VISTA operating system

including Word, Excel, Access and PowerPoint applications. I have recently

completed an extensive Administrative Assistant training program and used

to answering busy phone systems and multi-tasking.

In addition to my Administrative Assistant training, I also completed an

internship with the Family Care Center that involved creating Excel

spreadsheets to track the attendance of the Day Care and High School. I

also filed medical records and took all appointments for the WIC, and

Pediatric Clinic, in addition to being the Human Resource point of contact

in a very busy fast paced front office setting.

I have been looking for an opportunity that will best fit my skill set, and

feel I would be a valuable asset to your company. I would greatly

appreciate an opportunity to discuss my qualifications with you further.

Sincerely,

Anthony Smith

Enc.

Anthony Smith

736 West Main Street Cell: 859-***-****

Lexington, KY 40508 Email: ablxsp@r.postjobfree.com

Qualifications Summary

Entry-level Clerical Support professional experienced working in fast-

paced environments demanding strong customer service skills and

thorough clerical support to management, seeks a challenging Office

Staff position where attained clerical skills would be fully

utilized. Capabilities include:

Windows Vista Customer Service 10-Key Calculator

Microsoft Word 2007 Multi-Line Telephones Inventory

Microsoft Excel 2007 Alphanumeric Filing Microsoft Access 2007

Data Entry Keyboarding (40 wpm) Microsoft Power Point

2007

Education

Automated Office Skills Certification 2009

College for Technical Education Lexington, KY

General Equivalency Diploma 2008

College for Technical Education Lexington, KY

Employment History

2009 - Present Receptionist (Intern) Family Care Center

< Assisted patients and program participants of the medical clinic.

Pulled and re-filed medical records; designed a spread sheet to track

the daily census, specific observations and information about

activities, meals served, and attendance.

< Operated telephone switchboard in order to answer, screen and forward

calls. Scheduled appointments provided program information, and

manually took messages.

< Performed administrative support tasks such as creating Excel

spreadsheets, medical records filing systems, and typing of

correspondence.

2008 -2009 Receptionist (Intern) Employment Solutions, Inc.

< Answered, screened and directed a high volume of incoming calls and in-

person inquiries from clients, staff and vendors, treating each person

with respect and providing information and referrals as needed.

< Responded to customer and staff needs and provided additional support

where necessary.

2001-2007 Foreman Darrell Downing Construction

< Framed houses, managed materials, responsible for ordering material and

keeping track of materials needed. Read framing blueprints for houses

and used geometry to square up homes and cut rafters for roofing.

< Prepared tax records of the employees and company, which entailed

keeping track of companies profit as well as what expenses paid out and

sent 1099 at the end of tax year.

Anthony Smith

736 West Main Street Cell: 859-***-****

Lexington, KY 40508 Email: ablxsp@r.postjobfree.com

Professional References

Nicole Dummitt, Director

Bluegrass Career Services

1165 Centre Parkway, Ste. 120

Lexington, KY 40517

859-***-****

ablxsp@r.postjobfree.com

Stacia E. Johnson, Instructor

College for Technical Education

1165 Centre Parkway, Ste. 120

Lexington, KY 40517

859-***-**** ext. 123

ablxsp@r.postjobfree.com

Aleta Rados, Administrative Specialist Senior

Division of Family Services Based at Family Care Center

1135 Red Mile Place, Lexington, KY 40504

859-***-****

Anthony Smith

736 West Main Street Cell: 859-***-****

Lexington, KY 40508 Email: ablxsp@r.postjobfree.com

July 2, 2010

To Whom It May Concern:

I am extremely interested in the Administrative Assistant/Customer Service

position you have listed on Craigslist. I am enclosing my resume for your

review.

I have strong clerical skills in the Windows VISTA operating system

including Word, Excel, Access and PowerPoint applications. I have recently

completed an extensive Administrative Assistant training program and used

to answering busy phone systems and multi-tasking.

In addition to my clerical experience I have a significant background in

the construction industry. An injury put an end to a career in labor but

created an opportunity for me to put my technical skills to work in an

administrative capacity.

I have been looking for an opportunity to blend my clerical skills with my

construction knowledge and feel that this position is ideal. I would

greatly appreciate an opportunity to discuss my qualifications with you

further.

Sincerely,

Anthony Smith

Enc.



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