High School Customer Service
Resume:
Laticia A. Horne
Current Address:
Fort Benning, GA 31905
OBJECTIVE To Find a good job that will help me support my Family and help me go forward in
the work field
EDUCATION Mary Persons High School graduated: May 2004
Macon State College January 2007-March 2007
Phoenix University May 2008-Present
Degree
Associates of Art in Healthcare Administration: August 2010
COMPUTER Software:
SKILLS Word Quick Books Pro Excel Mainframe, ECF
Processing,
word
EXPERIENCE Waitress/Server, Pizza Hut, Macon, GA Spring 2002
1 Customer service practices in fast paced work environment and trained on
site
2 Participated in all corporate programs and achieved all expectations
3 Worked 15-20 hours per week during school
Sales Associate, Body Shop, Macon, GA Seasonal October-December 2003
4 helped customers with selections
5 closed store
6 helped with inventory management
7 Worked 15 hours a week during school
Child Care Provider, Nana's Daycare, Bolingbroke, GA January-April 2003
8 Managed 5 to 20,1 through 3 year olds
9 Sanitized and cleaned room after hours
10 kept records on children and our daily activities
Janitorial Maintance /Assistant, Weeclean, Forsyth, GA June 2004 - Present
11 Cleaned commercial and residential properties independently and as a team
12 Worked in the office filing papers, taking calls, setting up appointments and
work orders
13 worked on invoices, faxes
Total Loss Salvage Associate, GEICO, Macon, GA May 2007-June 2008
14 Handled Total loss Claims on vehicles for GEICO customers
15 Worked in call center answering customers questions providing paper work
that is needed to handle the claim
16 Issued Total loss payments and sent paper work to salvage pool for vehicle
to be sold at auction
17 Worked 40 hours a week
ACTIVITIES High School Pep Club, 2001-2002
High School Science Club, 2001-2002
High School Writing Club (etcetera), 2002-2003
High School Track Team, 2002-2003
High School Weight Lifting, August 2001-2004
High School Vica,2003-2004
*early work release program senior year
HOBBIES weight lifting /exercising, swimming, reading, fishing, computers,
AVAILABILITY August 2010
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