Manager High School
Resume:
Sheryann Brown
**** ***** ******** ** * Apt ***
Columbus OH 43229
Objective
To attain a job position at your establishment
where extensive use of motivation are required to
give customers a satisfying experience.
experience
Assistant Housekeeping Manager: Embassy
Suite-Dublin, June 2006 to Present.
Assign and supervise housekeeping and laundry daily
duties to ensure standards are met.
Train housekeepers for the housekeeping department.
Scheduling.
Interviewing.
Supply ordering.
Pre inspect rooms for guests' arrival.
Counseling of Employees.
Ensure monthly departmental budget is met.
Resolving guest complains.
Ensure employees quarterly and yearly evaluations
are done in a timely manner.
Inventory Control.
Handling Hotel lost and found items.
Accounting Manager: Embassy Suite Dublin, November
2008 to February 2009.
Monthly employees bank count.
Employees due back.
Daily bank Deposit.
Ensuring that all F&B and front desk numbers are
enter in the DIJ.
Account payable & receivable.
Resolve guest problems with there bills.
Weekly credit meeting with GM.
Create accounts for groups and ensured form of
payment are valid.
Billing.
General Manager: Inn at Hocking College, March
2006-June 2006.
Manage house keeping duties and laundry duties to
hotel specification.
Train students for house keeping department.
Supervised employees in all departments.
Server: the Inn at Hocking College.
Serving each guest the best quality of service in
the dinning room.
Serve each guest very promptly.
Make sure each guest is not dissatisfied before they
leave the restaurant.
Receptionist: Negril Beach Club, Jan 2003 to April
2004.
Reservation
Cancellation
Check Inns
Check outs
education
Franklin University 2009 to present
Bachelor in Management
Hocking College Sept 05-June 06
Associate Degree in Hotel Management.
Western Hospitality Institute.
Certificate in Hotel Management
Green Island High School, Hanover Jamaica W.I.
Examination certificate C.X.C. exams
Special Achievements
Manager of the quarter-Embassy Suite Dublin
References available upon request
Contact this candidate