Angela Kramer

*** ***** ******* ****

Auburn, IL 62615

***/***-**** (Home) 217/246-2644 (Cell)

QUALIFICATIONS . Twenty years' experience as manager and technician

in food and beverage warehouse

environment.

. Skilled in forecasting, purchasing, and inventory control.

. Experienced in conducting warehouse and store audits.

. Proven leadership ability in interviewing and training

personnel.

. Strong background in safety, maintenance, and quality

assurance procedures.

. Committed to improving management skills through

professional development.

EXPERIENCE

2004-2010 Springfield Pepsi, Springfield, IL

Warehouse Manager

. Responsible for payroll updates, scheduling, overtime and

evaluation of personnel.

. Interview potential employees.

. Schedule and implement annual safety training, MSDS

books, and maintenance of material handling equipment.

. Provide inventory forecasting to reduce cost per case,

employee and production costs.

. Order warehouse supplies; receive incoming loads and

materials.

. Maintain and utilize a variety of inventory systems.

. Responsible for distribution, customer service, customer

inventory, bulk distribution and receiving.

2005-2007 Phoenix Lawn Care, Springfield, IL

Owner/Operator

Self-employed part-time as owner of lawn care company,

providing mowing, trimming, and clean up services.

2000-2004 Masterfoods USA, Mattoon, IL

Warehouse Quality Service Technician

. Managed and coordinated the disposition of holds.

. Performed mock recalls and conducted internal/external

warehouse and store audits.

. Developed all best practices for regional distribution

center.

. Worked with finished goods and materials handling systems

to improve processes.

. Gained working knowledge of basic statistical analysis.

. Developed and delivered warehouse quality assurance

training program.

1988-2000 Masterfoods USA, Mattoon, IL

Finished Product Technician

. Co-facilitated large bag production lines.

. Participated in successful start-up of new lines.

. Assisted in design development and provided technical

information to manufacturers.

. Promoted to Warehouse Quality Service Technician.

EDUCATION

1987 B.S. Home Economic and Business

Eastern Illinois University, Charleston, IL 1985

A.S., Business Administration

Lake Land College, Mattoon, IL

PROFESSIONAL . Train-the-Trainer

DEVELOPMENT . Leadership and Teamwork Workshop

. Warehouse Auditing, Internal/External

. Finished Goods System

. Materials Handling System

. Hold Management

. Best Practice for Warehouse

. Quality Assurance System Auditing (FGS-MARC)

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