Sales Customer Service

James H. Carmichael

*** ****** **

Columbia, SC *9223

******@*****.***

803-***-****

SUMMARY

Senior Recruiter with thirteen years of local, national and international

experience recruiting for government contractors, small and large

consulting organizations as well as software firms, and telecommunications

companies, large scale engineering / construction companies. Activities

included Setting staffing strategies, Overseeing corporate recruitment,

Overseeing the employee application processes, Interviewing and selecting

candidates, Calculating staffing metrics, and conducting reference checks.

Recruited candidates with experience in IT Software Development, Network

and Database Development and Administration, Sales, Pre Sales, Post Sales,

Marketing, Consulting Services, Heavy Civil, Structural, Mechanical and

Construction Engineering professionals, Public Works, Environmental, Health

& Safety, Range Control as well as a Operations, Administrative and Human

Resource personnel.

Education

Bachelor of Arts - Special Education, University of Florida - 3.43 GPA in a

4.0 system - Upper Division and 3.23 overall.

Training Certifications

SELLING SKILLS

. Customer Focused Selling (Blanchard Training & Development

. Financial Selling (BellSouth)

. Basic Sales Skills (BellSouth

. Basic Sales Skills (AT&T)

. Data Leap (BellSouth)

. Time and Territory Management (Xerox Market Support School)

. Listening Skills (Xerox Market Support School)

. Professional Training and Presentation Skills (Xerox Market Support

School)

. Strategic Sales Writing (Shipley Associates)

. Writing Winning Proposals (Shipley Associates)

GENERAL MANAGEMENT

. The Newly Appointed District Manager (American Management Association)

. Change Management - Transforming the Workforce (Blanchard Training &

Development)

. Quality Process - (AT&T and BellSouth)

Experience

7/9/08 - 7/9/09 - CSA, Ltd, Kuwait - Contract Recruiting for Department of

Defense Contractor. Recruited Public Works Department, Environmental,

Health & Safety and Operational Professionals supporting the U.S. Military

in Kuwait.

4/15/97 - Present - Recruiter - MTA Consulting Group - Atlanta, GA - Self

Employed Contractor -Information Technologies, and Sales, Marketing,

Construction / Engineering Recruiting. Assignments included Balfour Beatty

Civil Construction, (2 contracts & 1 yr direct hire), Parsons

Transportation Engineering (1 contract), and AMEC Heavy Industrial

Construction, (1 contract), Ross Systems - ERP Software Marketing - (4

contracts), Glenayre Telecommunications (2 contracts), BellSouth

International Network Services and SC Education Lottery (1 contract).

IT Recruiting - Business Development of medium to large accounts in the

southeast. Acquired and managed accounts, trained recruiting personnel,

recruited candidates, (sourced, recruited, interviewed candidates). ERP &

Telecom emphasis.

Telecommunications Recruiting - Software, Network, Field Service, Presales

and Post Sales Engineers, Project Managers and Sales.

Construction / Engineering Recruiting - Recruited Civil, Structural and

Mechanical Engineers, Project Engineers, Project Managers, Construction

Managers and Engineers. Recruited all levels of experience and titles.

Sales / Marketing Recruiting - Recruited candidates, (sourced, screened,

interviewed), and coordinated interviews with hiring managers for a leading

ERP Software Manufacturer. Recruited candidates with experience in

Consultative Sales, Marketing, Consulting, Services, Customer Service,

Training, Human Resources and Administrative. ERP & Telecom emphasis.

4/96-4/97 - Compaid Consulting Services, Inc.- Atlanta, GA - Account

Executive- Business Development -Marketed Information Systems Consulting

Services to 90 accounts in Georgia and South Carolina with a market

emphasis of IT, telecom-munications, and related companies. Opened new

accounts for consulting services & established new partnering relationships

with specialty suppliers

Previous experience included the sale of Online Documentation Tools for

Software Development for the IBM Mainframe, CICS environment, Independent

Telecommunications Consultant, BellSouth Business Systems Senior Account

Executive, AT&T Commercial Markets Account Executive, Sales and Marketing

Manager E - Publishing and Financial systems, sales support, sales and

sales management of documentation / computing systems in the Office

Products market and advertising sales. Xerox Government Accounts Customer

Trainer.

Contact this candidate