Manager Workers Compensation

FRANK JACKSON

** ******* *******

Yonkers, NY ***01

914-***-**** h / 914-***-**** c / email: ablxdv@r.postjobfree.com

CLAIMS PROFESSIONAL

Senior claims executive with expertise in claims handling, supervision,

claims auditing and customer relations, with insurance carrier

certifications in Workers Compensations claim handling/medical terminology,

and supervision.

PROFESSIONAL EXPERIENCE

Reliance Insurance Company(In Liquidation), New York, NY

Senior Claims Specialist/Claim Account Manager: 2001-2/2010

. Conducted in-depth claims analysis/reserving on complex Workers

Compensation claims.

. Evaluated, audited, settled and monitored multi-line claims.

. Coordinated and acted as liaison between the customer and third party

service providers.

Hobbs Group, LLC, Stamford, CT

Senior Claims Consultant: 1999-2000

. Handled multi-line claim losses and participated in claim audits with

third party administrators.

. Established effective working relationships with managed care and

third party administrators.

Gallagher-Bassett Services, Inc., Suffern, NY

Workers Compensation Claims Supervisor: 1998-1999

. Supervised claims staff of eight adjusters and coordinated client

claim audits for quality control.

American Home Products Corporation, Madison, NJ

Workers Compensation Analyst: 1990-1998

. Responsible for claim settlements, carrier oversight and claim audits.

. Conducted claims training seminars at plant locations.

. Worked with Safety/Loss Control on claims management issues.

The Hartford Insurance Company, Mount Kisco, NY

Workers Compensation Working Claims Supervisor: 1988-1990

. Handled caseload of moderate to complex lost time claims.

. Supervised and trained five claim adjusters/two administrators.

OTHER RELATED EXPERIENCE

Integrated Claims Manager: 2003-2004

Senior Workers Compensation Adjuster: 1986-1987

Senior Short-Term Disability Examiner: 1985-1987

Fidelity & Surety Adjuster: 1984-1985

Food & Beverage Clerk: 1980-1983

EDUCATION

Bachelor of Science - Business Administration, 1982

Manhattan College, Riverdale, New York

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