Shannon Daley
[pic] **** E Decker Rd, Franklin, Oh 45005 *********@***.***
Objective To use and develop my skills as a Photography Assistant
Profile Strong ability to build and maintain relationships with
others
Committed to meeting customer's needs.
Detail oriented with ability to identify, analyze, and solve
problems.
Perform effectively even under strict deadlines.
Highly reliable self-starter requiring little or no
supervision.
Strong planning, organizing, and analytical skills.
Good oral and written communication skills
General administrative knowledge and record keeping
Project management skills
Professional
Program Coordinator; Community Concepts, Mason, OH
2009-2010
Supervise 25 staff that care for 16 clients with special needs.
Complete
monthly statistics per each client. Ensure documentation done
appropriately
and within policy and state mandated guidelines. Teach and
discipline staff
as necessary. Formulate programs for clients. Compile
information, complete,
and host annual IP with each client and guardian and IDT.
Owner, Manager; The Blessed Hands, Clarksville, TN
2008-2009
Canvass for business, oversaw daily operations,
built and maintain
business relationships, effectively resolve
complaints in timely manner,
maintain paperwork, and handle billing and
banking transactions.
Training Specialist; Progressive Directions, Inc, Dover, TN
2007-2008
Support adults with mental and physical handicaps
with daily living
skills. Facilitate and supported in community,
employment, and outings.
Foster Parent Trainer/ Recruiter; Therapeutic Interventions,
Nashville, TN 2004-2006
Community liaison. Recruit through
presentations, license foster families,
coordinate monthly trainings, facilitate
classes, and maintain files. Ensure
state mandated policies followed.
Family Preservation Specialist; LifeCare Family Services,
Nashville, TN. 2003-2005
Counsel individuals, work with families, support
through modeling, provide
guidance, performance evaluation, and
corrective action.
Student Tutor; Academic Advisement, APSU, Clarksville, TN
2000-2001
Organize weekly meetings, communicate between staff
and tutee, instruct
and answer questions.
Summer Camp Counselor; Camp Tag, Springfield, TN
1999-2001
Support adolescents through grieving process,
supervise activities, and
maintain ongoing relationships. Connect with
resources in community.
Store Manager; Taco Bell, Hendersonville, TN
1990-1992
Ensure customer satisfaction, maintain store and paperwork,
screen and hire
applicants, and supervise employees.
Corrective action applied when necessary.
Education Austin Peay State University Bachelor of
Science, May 2001
Clarksville, TN Major: Psychology
Minor: Education Major GPA: 3.98 / 4.0
Computer Microsoft Office (Word, Excel, and PowerPoint), Microsoft
Publisher, Internet.
References Available by request.