Customer Service Sales

Beverly A. Swaim

*** *** ******* ****

High Point, NC 27265 US

ablx68@r.postjobfree.com

Primary Phone: 336-***-****

SUMMARY

Established retail sales specialist with over fifteen years practice of

customer service, territory management, and merchandising experience.

EXPERIENCE

2009 - Present Signature Retail Services, Greensboro NC -

merchandiser/customer service - part time position requiring customer

service, merchandising skills, ordering product, increasing sales within

Home Depot stores lumber department.

2007 - 2009 Impact Resource Group, Greensboro, NC -

merchandiser/assembler - Part time position servicing office furniture in

Office Depot stores. Accountable for planogram integrity, ordering parts

inventory, implementing repairs on displays, generating work orders and

furniture assembly as needed.

2005 -2007 - Black and Decker - retail specialist - Provided customer

service in Lowes Home Improvement stores. Duties included securing retail

space, educating employees, merchandising product, establishing and

maintaining solid key decision maker relationships.

2004 - 2005 - Quality Merchandising Group - Dedicated Hardware Group -

territory manager - Supported customers and employees within hardware

department providing information to increase sales in Lowes Home

Improvement stores.

2002 -2004 - Masco Retail Sales Support Mooresville, NC - field project

manager -Merchandised a broad line of products in Lowes Home Improvement

stores. Duties included assisting customers with sales, product knowledge

training of employees, resets, POP distribution.

2001 - 2002 - Custom Retail Services Manchester, NH - Field Service Manager

- Primary responsibilities included taking care of customers, and helping

employees understand the home d cor products represented in Lowes stores to

increase sales.

1999 -2001 - The Home Depot High Point, NC - customer service

associate/team leader- Kept proper inventory levels, stocked merchandise,

housekeeping and merchandising duties. Product knowledge in electrical,

home decor, lawn and garden, building materials departments.

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