Manager Customer Service
Resume:
Dena Zegzdryn
Lawrenceville, GA 30044
ablx52@r.postjobfree.com
OBJECTIVE
A hard working, energetic individual with outstanding organizational skills seeking a position as s
receptionist
EDUCATION
Bachelor of Science, Fashion & Retail Merchandising
Lasell College, Newton, MA
Study Abroad Program: American Intercontinental University, London, England
EXPERIENCE : Proficient in Excel, Microsoft Word, Power Point, Elite
Massagio Spa. Alpharetta, GA 2009
A membership based spa specializing in massages and facials
Administrative Assistant
• Responsible for the closing of the spa, while checking daily transactions and closing down POS system
• Greeting customers daily while filing their charts and answering a multi line phone system
• Selling spa memberships to potential clients and organizing customer database
• Booking appointments daily and organizing stock inventory for massage therapists
The Furniture Barn & Manor House. Cheshire, CT Fall 2007 - Jan 2009
Provides high quality furniture and interior design services
Assistant to Showroom Manager/ Sales Representative
• Worked closely with customers while selling high end furniture
• Maintained updated inventory of fabric samples and showroom merchandise
• Assisted in administrative tasks such as, filing client information and tracking order status for customers
and working with manufacturer to assure accurate arrival
• Collaborated with showroom manager to correlate fabrics and color hues on visual board for an open
house
• Observed closely with operations and showroom manager during sales meetings, viewing specific lines
of furniture to purchase that would enhance store image
• Traveled to the 2008 Furniture market in North Carolina to view upcoming furniture and observe trends
of fabrics and frames
Zoffany & Sanderson. New York Showroom, Summer 2006
Distributor of luxury fabric and wallpaper to the trade
Intern, Marketing Director
• Attended meetings with magazines and participated in the advertising planning sessions to learn
negotiation skills and gain industry knowledge
• Involved with the Marketing Director on the choice and layout of magazine advertisements
• Learned customer service through building relationships by communicating product specifications
• Created a trim board accessible for clients to view in the showroom
• Developed a structured Zoffany and Sanderson publicity book of advertisements and editorials for 2005
through 2006
• Responsible for short term team management of the fabric and wallpaper sample department
* References Upon Requests
Contact this candidate