Profile: A focused, strategic and results-driven certified Project
Management Professional (PMP) with expert knowledge of
business systems and business process best practices, coupled
with a proven achievement record.
A successful leader and team player with a record of
accomplishment in managing business improvement processes that
approaches the workplace in a positive and pro-active manner.
A valuable asset to any organization, combining strong
management, problem solving and analytical skills, process
simplification/design, and organization skills with logical
business sense. Successful record of designing and aligning
operational processes to enhance organizational objectives.
Managed projects and led corporate initiatives to reduce costs
and increase revenues.
Possesses effective communication skills in dealing with
Clients and Technical Support Staff. Industry experience is
well rounded with special emphasis in Project Management,
Business Process Re-Engineering, ERP Package Selection &
Training, Business Continuity & Disaster Recovery,
Distribution & Warehouse Management, Inventory Control and
Systems Engineering. Consistently displays excellent human
relations skills evidenced by a reputation for building
consensus and dedication within project teams and user
communities.
Personally familiar with PMI PMBOK, Project Management
Methodologies, Microsoft Windows, Internet Explorer, Outlook,
MS Word, Excel, PowerPoint, MS Project, Visio and custom
report writing.
Professional Planning/Organization: Appointed Project Manager of
acquisition team to manage distribution center project
Accomplishme activities associated with the conversion of an inventory
nts: management system due to an acquisition of a 965,000 square
foot Hooks-SupeRx distribution center in Indianapolis,
servicing more than 750 stores weekly.
Management: Project Leader for multiple software
implementations involving distribution and manufacturing
modules. Overall responsibilities included project
management, issue resolution and escalation, process
simplification and design, quality assurance testing and
training of key users.
Leadership/Decision Making: Designed and developed user
application specifications for the automated scanning and
claim processing for a major Health and Beauty Aids (HBA)
retail distributor for Return Goods and Merchandise Recall
Systems.
Communication: Developed and published training materials
designed to familiarize end users with testing new
applications, enhancements to software and hardware
modifications within the various warehouse and manufacturing
processing systems.
Coordination/Control: Responsible for service delivery
process and account management for Business Process
Re-Engineering and Internet/ Intranet custom application
design and infrastructure implementation projects.
Participated in executive design/discovery workshops to define
client business process requirements and project scope. Manage
Change Configuration Control and Project Budget Reporting.
Professional Sr. Project Manager
Experience AdvizeX Technologies, LLC.
1996 - 6480 Rockside Woods Blvd S., Independence, Ohio (Formerly
Present Infoworld Enterprise Solutions)
A 100 million dollar value-added reseller of open-systems
information technology. AdvizeX is a "Master Best-in-Class"
Hewlett Packard hardware reseller and preferred Oracle/EMC
partner, specializing in computer system infrastructure design
and Oracle Application/EMC Storage professional services
offerings, headquartered in Independence, Ohio.
Responsible for project management and related Oracle, EMC and
HP service delivery activities for all business process
re-engineering, storage and professional service projects for
a full range of clients: small, medium and large companies
from $100,000 in revenue to billion dollar companies, with
projects ranging from $25,000 to $350,000 and higher.
Managed the overall relationship with customers from presales
through service delivery acceptance and evaluated customers'
requirements in order to prepare and present service
proposals.
Responsible for customers' acceptance of the statement of
work, project initiation, schedule, project change requests,
issue escalation, phase and project acceptance, budget and
profitability of the project.
Managed consultants' participation in multiple consulting
engagements and developed new business opportunities for
additional products and services in cooperation with the sales
organization. Specifically, business process re-engineering,
e-business applications, high availability, portal
applications, internal process-specific applications (e.g.
document control systems, process mapping, and third party
solution customizations).
Conducted executive workshops for a variety of clients to
assist in the development of strategic and technical
approaches for business process improvement and core business
initiatives. Recommended and implemented process improvements.
Analyzed business processes for companies in manufacturing,
MRO, distribution, state government and other industries.
Developed recommendations for improving operations and
business systems. Managed RFP process and participation in
evaluating and scoring business ERP system package selection.
Re-engineered and improved core business processes through the
use of best practices.
Troubleshooting and quality assurance problem solving on
existing applications and systems as needed by both internal
resources and external clients.
Instrumental in creation and development of project management
methodology used for all project activities. This included
initiation, planning, execution, communication, control and
project closure processes.
Serves as a focal point for resolution of consultant issues.
Monitor consultant performance.
1990 - 1996 Manager - Distribution Planning & Support Revco
Drug Stores, Inc.
1925 Enterprise Pkwy, Twinsburg, Ohio
A Fortune 500 HBA retail drug chain with 2,700 stores in 17
states, $5.2 billion in sales and 37,000 employees,
headquartered in Twinsburg, Ohio.
Reported to V.P. of Corporate Distribution and Director of
Systems Engineering. Responsibilities included providing
management and liaison between corporate distribution, systems
programming and the distribution center management with
respect to suggesting solutions and alternatives to
performance problems, determining user requirements,
application testing, implementation, training and support for
system software/hardware revisions and conversion projects
pertaining to the legacy based warehouse and inventory
management system (WMS) for 8 regional distribution centers
(Oracle / HP-UX).
Served as the IT representative for corporate distribution for
the creation of the company's legacy warehouse management
system. Presented design documents / work authorizations for
approval, worked with key users to create test data and user
acceptance testing, follow-up on requests for modifications,
user training, scheduled implementation and post
implementation support activities.
Designed and proposed feature and functionality modifications
to existing software, documented changes, coordinated
distribution related project implementations and administered
supervisory and end user training.
Provided administrative support to field distribution
management and industrial engineering to improve warehouse
operations efficiency, warehouse space utilization, throughput
capacity and business process re-engineering.
Coordinated distribution related project management activities
required to assimilate acquisition and startup of a one
million square foot distribution center serving 750 stores in
Indianapolis, Indiana.
Assisted in engineering activities associated with
distribution center layout, flow process design, business
process re-engineering, and selection slot categorization and
profiling.
Worked with IT application development team to design and
implement a tote utilization process to cube totes based on
item dimension and weight, accounting for all items by tote.
Also instrumental in development and implementation of
outbound case shipment tracking system utilizing RF technology
to improve store service and accuracy.
Coordinated the distribution center related activities of
converting the order processing, inventory management and
return goods scanning systems for eight distribution centers
from an IBM Mainframe System to a Hewlett Packard 9000
computer system.
Served as a liaison between distribution centers and corporate
distribution on promotional shipments, ensuring ample
inventory in distribution centers for prompt and efficient
delivery to retail stores.
Nominated for "Co-Worker of the Year" out of 1,100 employees.
1988 - 1990 Distribution Services Analyst Revco Drug
Stores, Inc.
1925 Enterprise Pkwy, Twinsburg, Ohio
Conducted studies on method evaluations and distribution
center productivity and process improvement, utilizing
industrial engineers.
Developed documentation and provided training to several
distribution departments and locations.
Assisted with annual distribution budget preparation.
1983 -1988 Inventory Control Supervisor Revco Cleveland
Distribution Center
3030 Quigley Rd., Cleveland, Ohio
The Revco Cleveland Distribution Center, a 280,000 square foot
facility serviced more than 250 stores weekly in a 4 state
area, and was located in downtown Cleveland, Ohio.
Responsibilities included coordinating and controlling the
accurate flow of product movement through the distribution
center.
Responsible for maintaining efficient space utilization and
weekly promo release schedules for advertised and seasonal
merchandise through the use of an on-line inventory control
system.
Maintained a 99.93 % in-stock service level of more than 9,000
SKU's with a $15 million dollar inventory level.
Coordinated the return of defective and recalled merchandise
from 250 servicing stores and supervised the processing and
shipping of returned goods to their respective vendors for
credit.
Instrumental in designing use case scenario for implementing
bar code scanning program for processing return goods.
1979 - 1982 Warehouse Supervisor/Analyst Curtis Industries, A
Congoleum Co.
34999 Curtis Blvd., Eastlake, Ohio
A national wholesale supplier of industrial fasteners,
automotive after market parts and a manufacturer of key
blanks, headquartered in Eastlake, Ohio.
Responsible for developing Target Marketing programs by
collecting, analyzing and reporting data via government
research, questionnaires, sales analysis and field
observations in an effort to increase market penetration for
targeted customer groups.
Responsible for supervising a staff of 30 in the processing
and timely entry of direct mail and phone orders, scheduling,
statistical reporting and hiring.
Responsibilities included supervising picking, packing and
replenishment functions of the Eastlake Distribution Center.
Education /
Certification Project Management Professional (PMP) Re-Certification
: Project Management Institute, Upper Darby, PA
Project Management Professional (PMP) Certification
Project Management Institute, Upper Darby, PA
Project Management Certificate Program (PMCP)
Baldwin Wallace College, Berea, OH
BSBA (Organizational Management), cum laude
Lake Erie College, Painesville, OH
Associates Degree in Applied Business (Industrial
Management) Lakeland Community College, Mentor, OH
Project Management Institute - Active Member
References Available Upon Request