Customer Service High School

Crystal Williams

**** ***** **. ********, **. ***04 706-***-**** ***.**********@*****.***

Objective

To Seek a position utilizing my experience, education and skills while

trying to provide a solid basis for intelligent and profitable decision

making, and to be an effective component of your organization.

Employment History

04/3/2006 - 12/09/2006 BellSouth

Columbus, GA

Field CSR

Provide Customers with Service.

Place Orders to Call Center.

Provide Excellent Customer Service.

Clean Work Area.

02/20/2007- 09/8/2008 Courtyard by Marriott

Columbus, GA

Front Desk Clerk/ Receptionist

Responsible for checking guest in and out of hotel, post

charges to guest room, verifies credit cards, balances

bank at the end of the shift

Distributes information to guest in a timely manner

Answer Phones and direct calls to desired department,

assist in solving guest questions and concerns

Filing, Booking, Billing guest invoices

Performed week-end Audit

Education

2001 - 2005 Jordan Vocational High School

Columbus, GA

HS Diploma; Dual Seal

09/2008- Present University of Phoenix

Columbus, GA

Psychology Major

Associates Degree in Psychology

Other Experience

Great communication skills

Computer Skills

Highly motivated

Organized

References

References are available on request.

Contact this candidate