Customer Service Representative

Angela Cherise Davis

**** ***** **, ********, **, 31907

478-***-****

******.******@**********.***

Objective

To obtain an administrative/clerical position where my customer service, typing, filing,

organizational and computer skills can be used to smoothly handle customer complaints,

customer relations, and be used in the business environments.

Education

Georgia Military College Warner Robins, GA 8/2006-5/2008

Business Administration, Associate of Science

Relevant Coursework

Computers 1101, Business 2105, Business 2201, Math 1111, ITEC 3340 & 3300

Skills

• Proficient with Microsoft Office Suite (Word, Excel, Access, PowerPoint)

• Strong verbal and written communication skills

• Ability to assist customers in an efficient, professional, and friendly manner

• Proficient will office equipment (printer, fax, scanner, copier, etc.)

• Type 45 wpm

• Ability to learn new software quickly

• Excellent ability to solve problems

• Professional Data Entry skills

Experience

Receptionist

Caldwell and Co Warner Robins, GA 8/2007-4/2010

Answered telephone, screen and direct calls

Received and sorted mail and deliveries

General administrative and clerical support

Greeted persons entering organization

Prepared letters and documents

Customer Service Representative

JH Harvey’s Co Perry, GA 4/2002-8/2007

Served as a Customer Service Representative

Smoothly handled customer relations and customer complaints

Performed some data entry using PC and other software

Professionally performed some clerical duties

Cash handling

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