Customer Service Supply Chain

BRIAN GORDON

***** *********** 313-***-****

Oak Park, Michigan 48237 ablwxg@r.postjobfree.com

CAREER SUMMARY:

Supply Chain Management Supervisor with over ten years of facility operation experience for a major

automotive part redistribution center. Material handling background focused on quality and customer

satisfaction through continuous improvement of supply chain performance and cost reduction.

Experience in three operational systems--Warehouse Management System (WMS), Inventory

Management System (IMS), and System Application & Programs (SAP).

EDUCATION:

Bachelor of Science in Business Administration-Operation Management

Wayne State University, Detroit, Michigan

EMPLOYMENT HISTORY:

NORFOLK SOUTHERN CORP/ NORFOLK SOUTHERN RAILWAY, Melvindale MI

One of the nation’s premier transportation companies. The Norfolk Southern Railway subsidiary

operates approximately 21,000 route miles.

Associate Trainmaster-Oakwood Terminal 2008-2010

• Responsible for all phases of terminal operation including measurable metrics

• Supervised crew safety, performance, connection percentage, and customer service

• Conducted daily safety briefings with engine crews including weather conditions, track and road

conditions, safety audits and rule checks

AXLE ALLIANCE CORPORATION, (Aerotek Automotive) Detroit, MI

Largest business unit of Freightliner Corp and part of Daimler Chrysler’s Commercial Vehicle Division.

Material Handling Supervisor 2006-2008

• Responsible for receiving production material in Warehouse Management System (SAP) to ship

out front-end axles to assembly plants across the country

• Prepared shipping documents for shipments both domestic and abroad .

• Increased productivity by 7% by coordinating the inflow of production material to meet the daily

production schedule

• Lowered detention cost for front axle by performing daily yard checks for missing trailers

• Coordinated expedited shipping of shortages/ reworks with front office to ensure delivery times

FORD MOTOR COMPANY, Parts Redistribution Center, Brownstown, MI 2000-2006

PRC is the largest automotive parts and sheet metal distribution facility in the country supplying more

than thirty part depots with Ford Motor Craft Parts and quality sheet metal products.

Material Handling Supervisor (2004-2006)

• Managed over thirty UAW Material Handlers from piece picking and shipping & receiving

• Supply-base management of 3 work areas: loading dock, rail dock, piece pick flow lines

• Used Six Sigma methods to reduce Transfer Replenishment Time (TRT) by 30% in the piece

pick line by closing out open shippers prior to work stoppage on weekends and holidays

• Increased productivity 15% in piece pick flow over a one year period by moving older

dated stock to process line first and making sure that containers were processed in FIFO order

• Reduced vagrant inventory of more than 90 containers using Six Sigma methodology

Inventory Supervisor (2003-2004)

• Managed staff of seven UAW inventory counters

• Discovered lost inventory and replaced into stock reducing costs

Tug Supervisor (2002-2003)

• Managed distribution of material flow inbound and outbound at the PRC

Warehouse Supervisor (2000-2002)

• Managed warehouse employees in piece picking and stock keeping

• Managed decommissioned inbound inventory and placed into current inventory

resulting in cost savings and scrap reduction

RYDER INTEGRATED LOGISTICS, Dearborn, MI 1999-2000

Fortune 500 provider of leading-edge transportation logistics and supply chain solutions world-wide.

Logistics Supervisor- Ford Inbound Account

• Managed three Logistics Analysts handling material shipment and delivery for tier one suppliers

and transportation companies

• Facilitated emergency expedited material from suppliers and distribution centers nation-wide

• Monitored plant inventory levels using IMS2 software and maintained adequate levels of material

to meet all production schedules

• Prevented possible down time at plant by securing needed parts from cross dock facility

with personal vehicle--cost saving to company $10,000 a minute

• Trained new managers and facilitated the set-up of new cross dock facility, critical to the

success of the new vehicle launch operation

• Acted as liaison between suppliers and Ford Quality Inspectors to ensure new parts ordered

from suppliers were correct thus assuring successful launches of new vehicles

.

KCI KONE CRANE / CRANE POR SERVICE, Novi, MI 1997-1999

International manufacturer of lifting equipment, preventative maintenance, modernization and repairs.

Parts and Supply Manager

Responsible for the procurement of new and replacement parts for repair

operations

Researched possible solutions for the procurement of obsolete parts

Maintained accuracy of facility inventory of commonly used parts by weekly

interfacing with the company’s main inventory data base and by performing

daily inventory checks

Directed and maintained an inventory of commonly used parts and

accessories to support the company’s service and preventative maintenance

program

WAYNE STATE UNIVERSITY, Detroit, MI 1989-1997

Inner city public university with over 45,000 students and faculty in the Detroit Metro area.

Facility Coordinator- McGregor Memorial Conference Center

• Managed all events and building operations

• Prepared work schedule for 5 building technicians and 2 audio-visual technicians

• Selected and communicated with outside vendors and contractors

• Assisted management in preparation of conference center annual operation budget

• Implemented manual beverage control system increasing bar revenue 30% over 1 year period

• Instituted weekly events calendar staff meeting to successfully coordinate up-coming events

TRAINING:

Ford Consumer Driven Six-Sigma Green Belt Training - Certificate

Supervisor Training-Labor Relations, Supervisor Training-Interpersonal Skills

Introduction to Ford Labor Relations

FCSD, Yard Smart Training

Warehouse Management System (WMS)

Inventory Management system (IMS)

System Application & Processes (SAP)

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