Customer Service Data Entry

Location:

Posted:

July 29, 2010

Lynnette Talley

North Richland Hills, TX 76180

ablwwe@r.postjobfree.com

OBJECTIVE

Seeking a career that will utilize my skills and knowledge and in the area of customer service.

HIGHLIGHTS OF QUALIFICATIONS

• Experienced and knowledgeable in the areas of Customer Service and Data Entry.

• Proven ability to meet deadlines.

• Ability to multi-task, eager to learn with a strong work ethic.

• Detail-oriented yet creative and forward-thinking.

• High standard of personal integrity dependability and loyalty.

CUSTOMER SERVICE

• Excellent communication and interpersonal skills, able to convey information effectively.

• Open-minded, respectful and integrity to negotiate and reconcile differences.

• Consistently maintain a positive attitude and enjoy helping people.

• Able to communicate through verbal and written skills..

• Ability to convey information effectively giving full attention to what other people are saying, taking the

time to understand.

OFFICE CLERK

• Determined importance of written and verbal complaints and referred to Customer Service Manager.

• Examined merchandise with other pertinent information to determine accuracy of customer complaints.

• Reviewed requested records for completeness and accuracy.

• Compiled sorted verified accuracy of data to be entered.

• Exceeded quota that was, above and beyond.

WORK HISTORY

Health and Human Services Customer Service Grand Prairie, TX 2008 - 2009

City of Grand Prairie Laborer Grand Prairie, TX 2007 - 2008

Metropolitan Funeral Chapels Office Clerk Rochester, NY 2003 -

2007

Datrose Industries Data Entry Clerk Webster, NY 2000 - 2002

Continental Airlines Customer Relations Houston, TX 1990 - 1999

EDUCATION

Tarrant County College, Certifications (Cellular Technician, CPR, Forklift, OSHA) Fort Worth, TX

Monroe Community College Radiologic Technology Major Rochester, NY