Customer Service Human Resource

Robert Bearlund III

***** ******* *****

***-

***-****

Lockport IL, 60441

ablwvi@r.postjobfree.com

SUMMARY

A dynamic and driven enterprising graduate, growing professional

experience, with a desire to move into a position that will afford me the

opportunity to gain knowledge and contribute to the success of the business

in the human resource area. Several years of experience in a variety of

fields. Results oriented with diversified experience in contracts,

relationship building, customer service and order fulfillment. Highly

motivated individual with outstanding leadership and people skills.

Excellent team player and goal oriented. Eager to support business

strategies that correlate with the company's goals, visions, missions and

objectives.

PROFESSIONAL EXPERIENCE

Navistar International - Parts Group, West Chicago, IL

Material Handler, April 2009 - Present

. Work in shipping and receiving departments to execute various

tasks associated with delivering flawless customer order

satisfaction

. Maintain high productivity levels, service quality and inventory

accuracy

. Handle thousands of parts gaining insight on the function and

purpose of the various parts incorporated into an International

Truck.

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Rural King - Carbondale, IL

Loader, March 2006 - April 2009

. Fill orders and load into customers' vehicles

. Operated fork lift while loading and unloading materials

. Greeting customers and answering inquiries while providing

superior customer service

. Maintaining grounds of store to execute quality standards of

Rural King

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Homework Painters - New Lenox, IL

Site Manager May, 2005 - August, 2006

. Painted homes with attention to detail, excellent quality and

productivity standards

. Negotiated, prepared and executed contracts with potential

customers

. Managed staff of 4 to 15 painters depending on job size

. Responsible for handling and resolving daily customer issues

EDUCATION

Franklin University - Bachelor of Science, Human Resource Management

Southern Illinois University - Carbondale, Illinois

SKILLS

Positive attitude, ethics and values

Strong negotiator

Excellent computer skills - Microsoft Office - WMS

Detail oriented

Ability to multi-task and work on the fly

Strong leadership skills

Team player

Relationship builder

High level of initiative

REFERENCES

Available upon request

Contact this candidate