CARLOS MILLAN
***** ** ** ****** - *****, Fl ****5 - 305-***-**** - ablwqs@r.postjobfree.com
PROFILE
Performance driven hands on multi-task finance and operations executive
with many years of experience leading successful business operations, and
maintaining financial and accounting controls as the foundation of strong
operations, both in high rapid growth environments as well as in depressed
downsizing economic environments. Results oriented who sees the big
picture and plans appropriate strategies to achieve targets. Strengths in
formulating long-term strategic policies and technological initiatives that
have supported organizational growth, improved staff productivity, and
increased profit margins.
CORE STRENGHTS
P&L / International / Start Up Operations / Multi-Site Operations Analysis
/ Reporting / Budgeting /
Cost Control / Planned Expenditure / Performance Monitoring / Growth
Management / Team Building /
Cost Reduction /Sales Management and Support / International Distribution /
Strategic Planning
PROFESSIONAL EXPERIENCE
Grupo Quaman NOLA Region (Oracle Certified Platinum Partner) - Director of
Finance and Operations -2006 to Present.
Grupo Quanam a knowledge Company that sells Oracle applications and
business solution, invoicing 65 million annually. Reports to the
President/Managing partner for the region. Manage a direct staff of 6 with
a regional budget of 35 million. Responsible for overseeing the
operational, accounting and financial functions of the business, including
the development of internal processes and controls to better manage the
sales support functions, to optimize billing cycles and receivables, and
to improve project auditing practices. Including functions such as: budget
development, financial and business analysis, revenue recognition policies,
sales forecasting, sales quotas, compensation plans and commissions,
budgeting and sales variance analysis, and sales administration.
. Delivered a more accurate sales forecast by redesigning the system and
instituting sales management processes and controls.
. Improved operations income position by implementing revenue
recognition procedures that properly identified when a business
opportunity is considered closed.
. Improved project management administration productivity by
implementing monthly auditing practices that assured all project tasks
were properly and timely tracked.
. Reduced the DSO below 90 days and improved invoice delivery time by
enforcing operational procedures and controls that required the timely
and accurate delivery of business activities and clients' information.
. Partnered with Business Unit Managers to support growth, 20%, by
optimizing fiscal and operational sales performance that increased
revenues, improved margins and helped achieved greater profitability.
Anheuser Busch (Silver Eagle Distributors, Homestead, Fl) - Operations
Controller - CFO - 2005 to 2006
SED was the Anheuser Busch distributor for South Florida, covering the
areas of Homestead and Key West, Florida, with sales of 60 million
annually. Managed a direct staff of nine and was responsible for
supervising the day to day accounting functions (A/R, A/P, G/L, and fixed
assets) for directing financial and operational activities. Including,
monthly reporting and business analysis, budgeting and variance analysis,
credit policies, payroll, tax and treasury, internal controls, contract
negotiations, business system implementations and warehouse operations.
Reason for leaving, South Florida Operations were consolidated to the Miami
distributor, Eagle Brands Distributors.
. Reduced the accounting monthly closing from 20 days to 8 days by
eliminating duplicity and improving the utilization of the accounting
system.
. Delivered a 50% improvement in average sales visit by providing the
sales management and presales team with key performance sales reports
to improve sales productivity.
. Improved administration operations and eliminated possible late tax
fees by moving banking activities and payment of state and local taxes
on line.
. Lowered cost of managing 401 benefits costs and insurance by
negotiating better terms with another provider and by bundling
insurance policies under one umbrella.
. Reduced loading time by 30% and reduce breakage by reorganizing
warehouse operations and loading procedures, and by improving
communication between the sales and warehouse personnel.
CARLOS MILLAN Page 2
DAFIT (Direct Apparel Factory International) - VP of Sales and Operations
Latin America - 2004 to 2005.
DAFIT an apparel outsourcing company with annual sales in the region of 50
million dollars. Reported to the Regional President and was responsible
for setting up the sales and operational activities in the US with the
objective to establish US presence and increment the company's sales by
20%. Among the main responsibilities were: annual budget development,
sales forecast, accounting functions and financial reporting, financial and
business analysis, budgeting and variance analysis, cash flow projections,
credit policies and sales management. Reason for leaving, a one year
consulting project.
. Achieved the sales and business objectives of the company by setting
solid operational procedures, negotiating significant outsourcing
contracts and by setting an indirect sales structure with national
presence
. Expanded the company's Latin American business partners by developing
consulting and training programs for manufacturers on quality,
competitiveness and productivity requirements to succeed in the US and
European markets
. Presented timely and accurate financial information, by developing
effective internal controls, setting the appropriate chart of accounts
and applying the appropriate accounting practices.
. Generated 10% of the sales objectives via e-commerce, by establishing
web initiatives at the B2B and retail levels.
MRO Software - Latin American Sales and Operations Controller - 1996 to
2003.
MRO software a technology company that develops software and business
solution geared towards the Asset Management of the Enterprise, with annual
sales of 200 million. Controlled a $20M budget and supervised a direct
staff of ten, reporting to the EVP of Finance and EVP of Sales Worldwide.
Responsible for all operational activities, asset protection, accounting
and financial functions to support the region. Including: financial
controls, reporting and business analysis; budgeting and variance analysis,
sales support for all lines of revenues: software, annual customer support
and consulting services. Reason for leaving, Latin American Operations
relocated to Brazil; eventually the company was acquired by IBM.
. Delivered target contribution margins of 60% for five consecutive
years by exercising fiscal austere and maximizing operational
efficiency. Achieved MRO's Annual Pride Award in FY00 for the
instrumental role in business development, operational excellence, and
tracking and controlling costs within the Latin America department.
. Guaranteed that 98% of revenue from all regional deals was accurately
and timely booked, by maintaining a proactive approach towards the
revenue recognition corporate policies and by keeping financial
transparency that was in compliance with GAAP and with SEC
requirements; and by educating the sales force on the fundamental
concepts related to revenue recognition and VSOE (Vendor Specific
Objective Evidence).
. Incremented regional support revenues 40% by managing ongoing customer
care improvement programs that sustained customer retention at 90%
levels and added value to the customers' annual support renewals.
. Reduced communication issues and response time between LATAM and
corporate by over 50%, working as a Liaison.
. Reduced the DSO from 120 days to less than 85 days by implementing
account receivable practices that engaged the customer from the
beginning of the billing cycle.
. Improved overall regional productivity by directing successful
implementations of Siebel's CRM System and other tools to provide
better customer management and for the sales team to better manage
sales activities ; as well as successfully complied with the initial
controls for Sabarnes-Oxley 404.
Pepsi Cola International - Documentation and Training Manager - 1993 to
1996.
Supported operational and administrative functions required in the
development of user documentation and training for the sales and
distribution software used by Latin American bottlers.
Andersen Consulting - Business Consultant - 1990 to 1993
Developed a strong foundation of analytical and leadership skills through
intensive planning, performance measurement and reengineering project
support.
Education
2006-2007 - Keller University, Miami
Masters Degree Specialization in Finance and Accounting
1996-1998 - Nova Southeastern University, Fort Lauderdale
Masters of Business Administration with Specialization in Sales & Marketing
- Sigma Beta Delta GPA-3.98
1985 - 1988 - Florida International University. Miami Florida
Bachelor Degree in Hospitality Management