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Customer Service Manager

Location:
Dawsonville, GA, 30534
Posted:
August 19, 2010

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Resume:

Tanya L. Weitzman

*** **** **** *****

Dawsonville, GA 30534

(cell)706-***-****

(P)706-***-****

Objective I am seeking a clerical/office/management position. I am willing to learn

any position and work in any department where I may be needed.

Summary I am a motivated, punctual, hard-working individual who enjoys being

around people. I am a fast learner and accept criticism well. I am

meticulous and always take pride in my work.

Education University of Phoenix

Bachelors of Science in Human Services and Management

November 2009-Present

21 credit hours earned

Central Texas College

General Studies

June 1999-December 2001

67 credit hours earned

Experience Owner

Self-employed; Creative Minds Daycare, Dawsonville, GA

September 2008-Present

*Manage accounts for clients, care for children, assess and

treat children’s needs, organize daily routines, keep records,

and use exceptional customer service skills with all parents.

Traditional Foster Parent

State of Kansas, Junction City, Kansas

November 2005-July 2008

*Housed two foster children for 2 years and two other

children on a respite care basis. Managed their basic needs

as well as supervised visitation. Kept meticulous records to

ensure the safety of all children. Managed monetary

accounts to ensure the children received all needs. Wrote

weekly reports to supervisors showing progress of

behavior. Transported to all therapy appointments and

visitations.

*Left this position because my husband PCS’d to Georgia.

Paraprofessional

Eisenhower Elementary, Junction City, Kansas

September 2007-July 2008

*Taught special needs children grades K-5. This job

required patience. Helped construct lesson plans.

*Left this position because my husband PCS’d to Georgia.

Emergency Foster Parent

Child Saving Institute, Omaha, Nebraska

December 2002-October 2005

*Housed 51 foster children on an emergency basis. Took

care of their immediate needs and helped transition them

into traditional homes. Managed immediate funding from

the state to ensure basic needs were met before the

transition.

*Left this position because my husband PCS’d to Kansas.

Correctional Officer

Texas Department of Criminal Justice, Gatesville, Texas

December 2001-October 2002

*Supervised inmates in a medium security women’s unit.

Made sure all inmates turned out for appointments and

work. Had to be organized to keep track of inmate turn-out

and head count. Also worked pickets to ensure the safety

of the prison perimeter.

*Left this position because my husband PCS’d to Nebraska.

Certified Trainer/Manager

Casa Ole’ Mexican Restaurant, Copperas Cove Texas

May 1997-December 2001

*Started this job as a cashier and worked my way up to a

server and eventually (in 1999) became a Certified Trainer.

As a Certified Trainer I made sure all incoming employees

were trained correctly. In 2000 I was promoted to a

management position and maintained the day shift and over

10 employees on each shift. Counted money drawers and

made bank deposits daily.

*Left this position to pursue a position in Criminal Justice.

References

Kristen Schofield Susan Kamphaus

*Personal friend *Principal; Eisenhower Elementary

404-***-**** 785-***-****

Tahna Tackett

*Personal Friend

770-***-****



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