Melinda Tsang
Cell: 602-***-****
Tucson, AZ 85741
E-Mail: ablwjb@r.postjobfree.com
Profession Objective
Receive a dynamic position in which I can demonstrate my ability to
handle new and challenging tasks while utilizing my organizational,
interpersonal, and problem solving skills.
Education
Bachelor of Science, Management and May 2009
Marketing
International Business Certificate
W.P. Carey School of Business GPA: 3.85
Arizona State University, Tempe, AZ
Professional experience
PrimeSource Building Products Jan 2010 - Apr 2010
Management Trainee
Rotated throughout the departments of the business (sales, operations,
and administrative) to gain exposure and learn the different
responsibilities of each
Assisted customers while supporting inside sales representatives,
keeping open lines of communication with territory managers, and
resolving problems thus increasing sales and maintaining client
relationships
Asiana Kitchen Dec 2005 - July 2008
Server
Served customers in a timely manner to establish a satisfactory
experience, which encouraged customer retention and increased sales
with repeat business
Helped new servers in learning the restaurant procedures and was
available for them and acted as a to-go person for questions and/or
concerns, ultimately leading to a smoother transition and allowed
management to focus on other tasks
Victoria's Secret Aug 2005 - Feb 2008
Sales Associate/Stock Associate
Trained new associates how to achieve daily goals for processing
merchandise, selling the Angel Credit Card, and increasing
average-dollar-spent (ADS)
Marketed to consumers from a retailer perspective with brand guiding
to increase sales
projects
American Airlines, Team Leader
Fall 2008
Researched the competitive airline industry and American Airlines'
marketing strategies
Evaluated American Airlines against competitors and identified
weaknesses and threats as well as strengths and opportunities
United Blood Services, Project Manager
Spring 2008
Examined the transportation of blood from donation center to lab in
order to develop a recommendation plan to improve overall operations
and increase profitability for UBS
Analyzed financial statements and driver logs to conclude that UBS
would increase productivity and efficiency by outsourcing their routes
to an outside courier, saving around $1,000 to $3,000 monthly
Managed the relationship between UBS and my team which kept open lines
of communication between everyone
Skills
Read and Write in Spanish Conversational Chinese (Cantonese)
Professional Development
Dakata Entertainment Nov 2008 - Nov 2009
Marketing Director
Prospected and contacted potential companies to build relationships and
gain clientele to generate sales
Promoted and marketed organization at social events to gain and increase
and strengthen awareness in order to progress forward and expand by
different marketing mediums
Phoenix Fashion Week Aug 2008 - Oct 2008
Marketing/Public Relations Intern
Publicized the fashion event to encourage attendees, resulting in the
biggest turnout PFW has had since it started four years prior.
Helped facilitate the 3-day event including working with the event
coordinator, designers, and refreshment suppliers which lead to a
successful event
Honors
Golden Key National Honor Society 2007
ASU Dean's List 2005 - 2009
Presidential Scholarship to ASU 2005 - 2009