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Customer Service Manager

Location:
Lexington, KY, 40503
Posted:
August 20, 2010

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Resume:

T aylor Suttles

*** ****** ***** *********, ******** 40503. 859-***-****,

t ablwhg@r.postjobfree.com

Summary

Recent graduate from the University of Kentucky with a strong health

background, proven skills in communications, and leadership potential

t hrough major study and work experience. Works t remendously as an

i ndependent. Able to adapt to a fast-paced environment and is driven to do

w hatever i t takes to get results th rough hard work and dedication. Always

dependable, highly motivated, and ambitious towards lofty short, and long-

term goals.

E ducation

Bachelors Degree, Community Communications and Leadership

D evelopment

University of Kentucky. Lexington, Kentucky. J une 2010

Experience

P rofessional

Y MCA of Cent ral Kentucky Lexington, Kentucky October-1-2007-P resent

• Personal and Group Exercise Trainer - C reated opportunities for both

mental and physical improvement within clientele. Due to my

p rofessionalism, skill, and work ethic, I’m also the youngest t rainer within

t he YMCA of Central Kentucky.

• Wellness Specialist - Worked with people of all ages (ranging from 5-80

years) in order to provide guidance towards physical, mental, and spiri tual

well-being.

• Member Management - E ngaged members from behind a front desk by

p roviding information about the YMCA, and creating a welcoming

a tmosphere for individuals and families. Handled routine as-well-as

emergency situations. Required to work in a diverse climate of clientele in a

p rofessional manner. Opened multi-million dollar facility for first shift.

Danville Count ry Club Golf Course Maintenance May-1-

2007/August-1-2007

• Maintained and improved the Danville Count ry Club golf course in

Danville, Kentucky.

Rossi’s Ma rch-1-2008/October-

1-2008

• Waited and bussed tables for patrons at Rossi’s restaurant.

Academic

• Participated in job shadowing related to leadership development and

community outreach.

• Took part in relative research projects and case studies to place studies

i nto action.

• Involved in leadership observations with local professionals within both

non-profit and profit sectors.

Skills

• Leadership abilities in diverse, sometimes challenging settings.

• In terpersonal and overall communication skills with distinct

i ndividuals and groups- from business professionals to low-income residents.

• Exceptional customer service abilities.

• Outstanding work ethic and follow through.

• Professional responsibility.

• Computer skills with proficiency in MS Word and Power Point

p rograms.

T aylor Suttles

162 Wabash Drive Lexington, Kentucky 40503. 859-***-****,

t ablwhg@r.postjobfree.com

R eferences

• Gail Glasser, President/CEO YMCA of Central Kentucky

239 East H igh Street Lexington, Kentucky 40507

859-***-****

ablwhg@r.postjobfree.com

www.ymcaofcentralky.org

• Dr. Clay Elswick, Elswick Chiropractic & Associates

3198 Custer Drive, Suite 200 Lexington, K entucky 40517

859-***-****

ablwhg@r.postjobfree.com

• Brian Jarmy, Account Manager for Consolidated Electrical

D istributors, INC.

1720 Fortune Court, Lexington, Kentucky 40509

859-***-****

ablwhg@r.postjobfree.com



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