Customer Service Human Resources
Resume:
Donetta K. Leverington
Rose Hill, KS 67133
An energetic career professional dedicated to excellence with experience in management,
customer satisfaction, and a team player. I am not afraid to solicit advice and input from
others. An excellent communicator, I take pride in leading by example.
Employment History:
October 2006-June 2010
Work Force/NewellRubbermaid
1616 Wheat Road
Winfield, KS 67156
Manufacturing/Production: Machine Operator - Blow mold and Injection mold
Quality Technician: Perform first part inspections, continually audit parts and material to
verify compliance with quality requirements and specifications. Verify incoming color
from outside vendor for compliance
Distribution: Forktruck and clamptruck driver - pick up and prod-out product off the
production lines and put away to the warehouse or onto trailers. Deliver required
components to production lines for use in producing various products
January 2006-July 2006
Oasis Staffing
117 Baughman
Haysville, KS 67060
Human Resources: clerical - data entry, file applications, alphabetize timecards to enter
into payroll program, distribute paychecks, assemble employee handbooks
August 2005-October 2006
Norland Plastics
117 Baughman
Haysville, KS 67060
Human Resources: clerical - filing and data entry.
CS1: Quality Control Inspecting - 100%- inspecting parts for problems,
Manufacturing/Production: Machine Operator; Inspecting, weighing and packaging parts
for shipping
September 2004-December 2004
Craig’s Drive In
833 E 1st St
Douglass, KS 67039
Cook’s assistant: prepare, cook and serve food
July 2003-September 2004
Sam’s Club, Wichita, KS 67226
3415 N Rock Rd
Wichita, KS 67226
Café associate: prepare, cook and serve food; assist customers
November 1988-April 1989
Intrust Bank
105 N Main
Wichita, KS 67202
Data entry/transit: Enter checks into the banking system to be properly debited or
credited from the correct accounts
January 1986-May 2003
United States Postal Service
7117 W Harry St
Wichita, KS 67276
Mail processing: Sort all varieties of mail to correct zip code. Sort Wichita city zone
mail to correct carrier routes
Customer service: Assist customers with mailing letters and packages
May 1984-January 1986
KG&E
110 S Main
Wichita, KS 67202
Nuclear Engineering Assistant: Assist engineers with collection and processing of data
pertaining to Wolf Creek Nuclear Power Plant; input collected information into the
computer system
May 1982-May 1984
City of Wichita
455 N Main
Wichita, KS 67202
City Hall Court Clerk: Sort, alphabetize and input daily parking and moving violations
into the computer; assist public with payment of fines
September 1979-March 1982
Beech Aircraft
9709 E Central
Wichita, KS 67207
316-***-**** (Barb)
Sheet metal assembly: Install skins on upper fuselage, install emergency exits and install
air ducts
Cost accounting: Prepare cost estimates for single engine aircraft
September 1976-September 1979
Pizza Hut
510 S Rock Rd
Wichita, KS 67207
Manager: Ordering, inventory control, customer assistance, staff management,
interviewing potential employees, hiring and terminating employees
Additional Skills:
Forklift certified. Proficient in PKMS and SAP. Variety of general office equipment
including computer, copiers, fax and 10-key
Computer software includes Microsoft Word, Word Works, Word Perfect, and Excel
Sheet metal classes at Beech Aircraft and Boeing Aircraft
Knowledge and use of various tools including band saw, chop saw, skil saw, table saw,
dutchmans, cleco pliers, vice, grinder, drill, sanders (belt and orbiting), dremel tool,
hammer, screw driver, level, pipe wrenches, hand saws, sockets, fish tape, pipe bender,
linemans, pliers and wire cutters. Other minor electrical and plumbing knowledge.
Education:
Wichita State University, Wichita, KS - B.S. in Administration of Justice
Hutchinson Community Junior College, Hutchinson, KS - A.A. in Police Science
Torrejon American High School, Torrejon Air Force Base, Madrid, Spain
References available upon request
Contact this candidate