Customer Service Medical
Resume:
Tammy R. Buford Baker
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**** ****** *****, ********, ** 31907 706-***-**** ablw7g@r.postjobfree.com
Objective To secure an entry-level position with a growing organization.
Experience Specimen Accessioner
June 2009-February 2010 LabCorp, Columbus, GA
§ Prepared laboratory specimens for designated departments/locations prior to
laboratory analysis and testing.
§ Unpacked specimens from branches or ports and routed specimens by type to
various staging areas.
§ Prepared all specimens received for testing in designated laboratory departments or
locations such as staging of specimens, centrifuge, separate serum, and blood
smears.
§ Aliquot samples for departments.
§ Prepared excess specimen samples for storage and resolved and documented
problem specimens.
Assistant
October 2005-September 2008 Carmike Cinemas, Columbus, GA
Supplied theatres with Xenon projector bulbs.
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Processed and maintained spreadsheets of DHL/UPS and Xenon bulb invoices.
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Researched Xenon bulb purchase/usage patterns when requested for special
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projects.
Performed basic secretarial duties and additional tasks as requested.
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Medical Records Clerk
November 2004-February 2005 St. Francis Hospital, Columbus, GA
Located and delivered charts to various departments.
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Filed documents in charts under appropriated tabs.
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Faxed information to other physicians/facilities under HIPAA guidelines.
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Filed charts using numerical filing system in file room.
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Answered phone.
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Customer Service Specialist II
January 2004-August 2004 AFLAC, Columbus, GA
Advised policyholders and agents on claim status and policy benefits.
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Assisted policyholders with filing claims by providing information on documentation
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needed to process claim efficiently.
Served as liaison between policyholders and auditors in processing of claims.
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Updated policyholder information.
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Ordered claim forms.
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Teller
May 2002-January 2004Columbus Bank and Trust, Columbus, GA
Assisted customers with account maintenance by performing withdrawals, deposits, and
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transfers.
Assisted customers/non-customers with check-cashing services according to banking
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guidelines.
Advised customers/non-customers of bank products.
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Balanced cash drawer at close of business.
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Tammy Buford-Baker
5033 Delray Drive, Columbus, GA 31907 706-***-**** ablw7g@r.postjobfree.com
Medical Records Clerk
February 1998-April 2002 Columbus Clinic, P.C., Columbus, GA
Released medical documentation to patients, other physicians, hospitals, and
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attorneys according to HIPAA guidelines.
Located and delivered charts to physicians.
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Faxed information to other physicians/facilities under HIPAA guidelines.
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Entered, printed, mailed/faxed invoices to insurance companies and attorneys.
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Filed charts using alphabetical filing system in file room.
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Answered phone.
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Education Medical Coding Specialist
Columbus Technical College, Columbus, GA
Technical Certificate, December 2008
Certified Life and Health Insurance Specialist
Columbus Technical College, Columbus, GA
Technical Certificate, December 2008
Courses in Accounting and Business Administration
Columbus State University, Columbus, GA
1997-2003
Skills Knowledge of ICD-9 and CPT coding, medical terminology, Microsoft Office desktop
tools, typing, data entry, multi-line phone, cash handling, public relations, and filing.
References References are available on request.
Tammy Buford-Baker
5033 Delray Drive, Columbus, GA 31907 706-***-**** ablw7g@r.postjobfree.com
Contact this candidate