Kathleen A. Frosolone

*** ***** ****** *****

Rochester, NY 14615

Home: 585-***-**** ablw4e@r.postjobfree.com Cell: 585-***-****

SUMMARY

Dedicated, self-motivated project manager professional seeking position as

a Management Trainee with wide-ranging experience in managing project

teams. Demonstrates a strong leadership ability working with multi-

disciplines in the retail project management arena with scheduling and

implementing the activities required utilizing effective communication

skills. Highly experienced with leading a team at various stages of

projects, conveying the expectations and successfully completing the

required goals. Productively managed heavy workloads while maintaining

high quality standards. Recognized for my ability to understand and

implement details necessary to achieve big picture goals. Excels at

tackling challenges and problem solving in a fast paced environment with

primary focus on the customer's needs.

KEY QUALIFICATIONS

. Efficient Multi-Tasker

. Trusted Team Player

. Proficient at Financial Planning/Scheduling/Forecasting

. Experienced with working with numerous vendors at all levels

. Mission Driven w/ Customer Focus

. Strong Work Ethic

. Concise, Honest Communicator both orally and in written reports

. Detail Oriented with Strong Organizational Skills

. Strong Computer Skill Set in Word, Excel and Power Point

PROFESSIONAL EXPERIENCE

CB RICHARD ELLIS / BANK OF AMERICA - Rochester, NY 2004 - 2009

Retail Project Manager

Accountable for all phases of construction design / management projects in

both office buildings and bank branches for Bank of America. Construction

management responsibilities included collaboration and negotiation with

external firms in design, scheduling, permitting, budget development, bid

analysis and procurement.

. Managed 4-5 new store construction projects per year - exceeding the

quota required for project managers. Consistently completed projects

within projected timeframes and budgetary requirements.

. Set expectations and monitored progress of contractors and vendors to

keep projects on track and aligned with client goals.

. Managed the construction of new branches in Upstate New York and metro

New York, increasing Bank of America's market share in those areas by

50%. Collaborated with contractors to stage construction process;

ensured that equipment and facilities functioned properly

. Implemented small initiative retail projects ranging from ATM installs,

roof installations, flooring, and HVAC requests, as well as office

relocations. Obtained quotes from vendors and general contractors,

analyzed bids and negotiated to obtain the highest-quality work at the

best pricing.

FLEET BOSTON FINANCIAL, (Fleet Bank) Boston, MA 1980 - 2004

Retail Project Manager 1999 - 2004

Oversaw bank initiatives ranging from large capital improvement projects to

minor improvements for the banking centers in the New York region.

Facilitated coordination between various departments (project, property,

transactions, and engineering) during the infancy of major construction

projects and steered process through completion.

. Project managed several new interior fit outs. Tackled numerous

unexpected obstacles during projects including flooding, structural

issues, and landlord conflicts. Resolved issues expeditiously with

minimal interruption to schedule and budget.

. Managed renovation of a 6000 sq ft 3-story banking center, completing a

multi-phase construction plan that allowed for no downtime in operations.

Interacted with users of existing space and liaisons for the center to

ensure that renovation was completed properly.

. Oversaw retrofitting of existing sites to encompass stand-alone bank ATM

installations in Manhattan.

. Implemented minor building improvements, including new HVAC, flooring

installations, new teller line installations and roofing.

Property Manager 1990 - 1998

Responsible for overseeing the daily operation of 50 bank branches in

Western New York.

. Developed budgets for each property including yearly contracts for

Landscaping, Snowplowing, Janitorial, HVAC maintenance, etc.

. Assessed the banks' needs and made recommendations to management on

capital improvement projects. Implemented approved projects by

delegating work with respective contractors with careful coordination

of tasks to minimize any disruption of the bank's operation.

. Supervised a team of technicians responsible for maintenance at the

banking centers

EDUCATION

BS, Business Management, St. John Fisher College, Rochester, NY

CERTIFICATIONS / TRAINING

Proficient in Microsoft Project, Excel and Word Applications

COMMUNITY SERVICE

Habitat for Humanity

Meals on Wheels

Isaiah House

Association for the Blind and Visually Impaired

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