Kyle Massey

**** ** *** ***** ( Lee's Summit MO *4063 (

ablw3b@r.postjobfree.com 816-***-****

Qualifications Summary

Highly personable Engineering Technician / Technical Writer with over

three years of experience in Quality Engineering Statistical Process

Controls, Manufacturing Engineering Lean Manufacturing, Document Creation,

Technical Writing and Editing environments.

o Talent for innovative thinking and understanding of technical

processes.

o Demonstrate ability to meet internal and external customer demands

with efficiency and attention to detail.

o Proficient in working within a team atmosphere to achieve the common

goal with expediency and accuracy.

o Experienced in creating and performing studies to collect

statistical data for analysis using various computer program

platforms such as Infinity QS, Access, and Minitab.

o Proficient with Microsoft Office System (including Microsoft Word,

Microsoft Excel, Microsoft PowerPoint , Microsoft Access, Microsoft

Visio, and Microsoft Outlook ), as well as very adaptable to use

proprietary software.

relevant Professional Experience

ATK, Lake City Army Ammunition Plant - Independence, MO 2004

to 2009

Quality Engineering Technician (2006 to 2009)

Served as Quality Engineering Technician in a manufacturing environment

that assisted and supported Quality Engineering and the Quality

Department in the manufacturing of ammunition.

Played a key roll on a team that specialized in converting the

manufacturing floor to a lean manufacturing environment using PES and

Toyota Production processes. Provided support to various production areas

in creation of new and updating existing work procedures and forms.

Worked as an advocate to modernize the material handling of the finished

product and improve cycle times.

. Creation of work procedures that incorporated digital photos in the

production of ammunition that met military specifications.

. Created and or updated standardized work forms for use on the

manufacturing floor.

. Proficient in the creation and use of Infinity QS database application

to study multiple areas of the production process to spot trends and

used that information to make recommendations to engineering or

management.

. Was an advocate for modernizing the process of data handling on the

floor from a totally paper form environment to a totally computerized

data collection environment, thus saving the company much money in

reduced man hours.

. Collaborated with managers and engineers of the various production

areas in establishing standardized work procedures that promoted

streamlined lean manufacturing to convert from a "push" process into a

"pull" process, thus helping to reduce in-production inventories.

Chemical Lab Technician (2004 to 2006)

Performed standardized quality control tests of raw materials using Wet

Chemistry and Metallurgical analysis. Operated multiple pieces of

laboratory testing equipment including Rockwell Hardness, Tukon hardness,

tensile tester, various microscopes, atomic absorption spectrophotometer,

and more.

. Performed analysis of grain size and hardness of brass, copper, and

steel raw materials.

. Provided microscopic photo imagery of samples when requested.

. Performed various wet chemistry analysis including metals analysis via

the AA.

. Recorded all data thoroughly and accurately as results were for

possible government audit at any time.

Gilbert Engineering, Inc. - Glendale, AZ

1997 to 2000

Chemical Lab Technician

As Chemical Lab Technician, performed analysis of electroplating baths

and calculated chemical adjustments using standardized procedures.

Was responsible for overseeing maintenance of the copper-tin

electroplating line as well as performing nickel-gold electroplating of

microcircuit connectors used in the satellite communications industries.

. Performed analysis of electroplating baths using wet chemistry and

atomic absorption spectrophotometer instrumentation.

. Performed nickel-gold electroplating on micro-sized connectors to

plating depth accuracies of only thousandths of an inch.

Other Professional Experience

Sprint - Lenexa, KS

2009 to Present

Customer Care Specialist

AT&T - Lee's Summit, MO 2002

to 2004

Customer Care Specialist / NTA Sales and New Service

DST Systems, Inc. - Kansas City, MO

2000 to 2002

Mutual Fund Representative

His Book Garden - Lee's Summit, MO 2007 to

Present

Book Dealer/Book Seller

Education and Training

Glendale Community College - Glendale, AZ

Longview Community College - Lee's Summit, MO

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