Project Manager Information Technology

Paul C. Cook

*** ***** **** *****, ******** Home, ID 83647

Mobile 801-***-****; Email: ********@*****.***

Summary An executive with 15+ years of extensive technology, operations and

management experience. Strong leader with ability to negotiate complex

situations and work with people while fostering teamwork. Creative,

entrepreneurial approach with proven track record as a successful

consultant. Consistent history of innovation while reducing costs and

increasing revenue and productivity. Strong project manager and ability to

deliver projects on time and within budget.

Experience

January Vice President Information Technology, Pioneer Federal Credit Union, a $300

2007 - million asset Credit Union with fourteen branches across southwest Idaho and

Current 150 employees. Member of executive management team reporting directly to

CEO, active participant in board meetings, most senior information

technology officer, compliance, and non IT projects as assigned by CEO.

Information Technology Governance

Created strategic alignment between IT department and corporate strategy

increasing revenue 10%.

Aligned IT budget with corporate objective through an IT portfolio budget

scorecard reducing costs 25%.

Took on a consultant type role for other business units at credit union for

uses of technology, compliance and lean business engineering reducing costs

15%.

Created duplicate data center and disk to disk backup technology resulting

in full disaster recovery compliance saving over $150,000 per year.

Negotiated Enterprise agreement with Microsoft doubling licenses and

reducing costs 20%.

Enterprise Information Technology Operation Excellence

Introduced server virtualization utilizing redundant storage area network

with Hyper V reducing servers by 30%, and decreasing costs by 40%.

Created three year strategic plan for revenue growth, data security and

system expansion.

Managed multiple databases and streamlined entire customer database into

SQL.

Strong board relationship by creating and gaining acceptance of the

following policies Information Security, GLBA, Vendor Management, Web

Banking, Cell Phone, Network System, Internet Use, Red Flag and all

associated risk assessments.

Project Management

Found new plastics vendor and network switch resulting in a $360,000 per

year savings.

Redesigned wide area network to take advantage of MPLS, using Cisco routers,

increasing speed by 30%, adding redundancy to the network and data center.

Created risk assessment for vendor management program for entire credit

union including reviews of SAS 70, Financials and SOX statements.

Assessed, planned and introduced check 21 remote branch capture, increasing

annual revenue over $36,000 per year.

Converted in house Credit Card group with new bins for over three thousand

members and a $6,000,000 asset portfolio.

Migrated entire online banking platform to .Net using multifactor

authentication security.

Technology Research and New Applications

Improved internal communications 20% with Intranet based on Microsoft's

SharePoint.

Managed secure WAN / LAN data and VOIP networks for 16 locations along with

vendor contracts for enterprise communications.

Upgraded VOIP system to allow tie in with Microsoft Office Communication

Server with presence information along with web enabled phone support for

email.

January Vice President Information Technology, Panhandle State Bank, an $870 million

2005 - asset bank with twenty-one branches across three states and 425 employees:

November Most senior Information Technology officer at bank and the Item Processing

2006 Departments, Chairman of Technology & Operations committee with board

representation, reporting to CFO and COO, a Jack Henry Bank.

Strategy and Enterprise Project Implementations

Created strategic and data alignment between three different mergers and

acquisitions.

Adopted XML strategy for core system data exchange using a middle ware

server based on N-Tiered logic.

Created three year strategic plan with focus on budget, people,

infrastructure and revenue enhancement through redesigning processes.

Created objective and subjective metrics.

Created policy and procedures with risk analysis using COBIT for IT

governance.

Successful Project Management: Completed Multiple Projects in Two Years.

Assessed business continuity and found deficiencies. Redesigned data backup

using VPN connections for offsite nightly backup. Reduced cost 30%.

Introduced a Web-based help desk system that tracked service level agreement

(SLA) with metrics (subjective and objective) and increased response time

80%, SLA's met 96%.

Introduced Intranet using SharePoint increasing internal communication by

80%.

Resource Management: Mentored Staff and Identified Resources.

Responsible for 22 FTE's and a budget over $5,000,000. Had to create brand

new team in first year due to attrition, new department had highest moral in

bank.

Managed outsourced services including telecom, information technology

auditing, disaster recovery and software development / customization.

Internal lead in information technology for Sarbanes Oxley (SOX 404) and

created 120 controls and control objectives.

Financial Impact: Added $500,000 to Bottom Line in a two year period

Introduced Check 21 increasing revenue over $250,000 annually.

Reduced software cost by 30% with a Microsoft Enterprise Agreement

Redesigned WAN with VPN tunnels across the Internet. Increased speed 100%,

reduced costs $92,000 annually.

1994 - 2005 Entrepreneurial Experience: Owner of two businesses providing consulting

services to small and midsize companies. Including: Banking (4), Medical

(2), School Districts (2), Retail (2), Architectural, Financial planning,

Mortgage, Title, and Law.

Spectrum Services: An IT consulting firm focusing on improved productivity

through the use of secure data information exchange systems. Started this

business in 1994, commenced full time in 2001.

Sold services to C-suite executives and built a client base of 17 companies.

Director of technology for Rich School District 2004 to 2005.

Managed three bank system conversions including Jack Henry, BMA, and Sparak.

Prepared three banks for Y2K. One was recognized as one of the ten best in

the nation.

Deployed online banking for two different community banks

E-services: A tier-one security specific internet service provider. This

ISP was developed to fill a market need for stronger security identified

through interactions with Spectrum Services' financial clients.

Created secure WAN with Cisco routers, Sonic firewalls and proxy servers.

Developed technical infrastructure and marketing approach.

Took leadership role for community banks in developing and implementing

online banking and website creation.

1997 - 2001 Field Engineer, Tangent Computers: A computer system manufacturer focused

on manufacturing PCs for school systems.

1989 - 1997 Utah State University: Increasing responsibilities culminating as System's

Specialist, College of Humanities Arts and Social Sciences.

Civic

Service

2003 - 2005 Elected Cache County Council Member-Cache County, Utah. Oversight:

Buildings and facilities, County Health program with Intermountain Health

Care, IT, Rolled out county website and provided electronic services for

over 100,000 people, Construction of new jail $15,000,000, planning and

zoning, total budget oversight of $27,000,000.

1996 - 2000 Elected Providence City Council Member-Providence, Utah.

1989 - 1990 Student Lobbyist-Utah State Legislature, Utah Student Association.

1985 - 1986 Legislative Assistant for the Honorable Tom Lantos, Washington, D.C.

Education

2010-June MBA- Brigham Young University. Completed first year in top 1/3 of class

1992 Bachelor of Science Utah State University:

Major: Political Science, Minor: Philosophy with 28 Credit hours in

information technology.

Magna Cum Laude, President of Pi Sigma Alpha Political Science honor

society.

Member of Blue Key and Phi Kappa Phi honor societies.

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