Customer Service Data Entry

Hannah Jamil

**** *. ******* **. #***

414-***-****

ablvx8@r.postjobfree.com

Employment History:

*/****-******* ******** *********

Support Analyst 2

Data entry, review and analyze complex loan documentation, tax returns, and appraisals, review

and determine income, verify employment/CPA letters, work in collaboration with underwriters,

Qc loans-correct loans completed by support analyst 1’s, and make sure suspended loans are

correct and accurate.

11/200*-**-**** Aerotek

Collections Rep

Data entry, handling a high inbound call volume, auto-dial, assisting customers with payment

arrangements, handling loss mitigation calls.

10/2007-11/2008 Time Warner Cable

Customer Service Rep

Data entry, handling a high inbound call volume, placing outbound calls, troubleshooting, sales,

and taking payments

10/2003 - 04/2007 US cellular

Customer Service Rep

Data entry, handling high inbound call volume, placing outbound calls, troubleshooting technical

problems, assisting customers with easy edge, taking payments, mentoring and sending and

receiving emails.

3/2002 - 10/2003 Account Recovery Service

Bill Collector

Data entry, placed inbound and outbound calls to debtors, collected on medical/cellular telephone

bills, auto-dial and skip traced accounts.

11/2001 - 3/2002 Liberty Taxes

Tax Preparer

Tax preparation, telemarketing, and data entry.

9/2000 - 12/2000 JC Penny’s Logistics

Customer Service Rep

Data entry, taking a high call volume, and assisting the customer with catalog purchases.

2/1999 - 6/2000 Van RU Credit Corporation

Bill Collector/Skip tracer

Collecting medical accounts, taking and receiving inbound calls, auto dial and skip tracing

debtor’s accounts.

10/1998 - 12/1998 Protel

Telemarketer

Telemarketing for the journal sentinel.

6/1995 - 8/1997 Potawatomi Bingo Casino

Waitress

Taking customers orders and waitressing.

Education:

1/2009-Present Ashford University

I am currently attending Ashford University Online for my BA’s in Psychology.

6/2004 Phoenix University

I was attending college for my bachelors in business science and management.

C/O 1995 Custer High School

Skills:

Microsoft word /PowerPoint and Excel, OLR, Citrux, Lepurrd, and AS400.

Characteristics:

Self Motivated Detailed Oriented

Self Starter Creative

Ability to perform multiple tasks Dependable

Team Player Enjoys challenges

References are available upon request.

Contact this candidate