Hossam Elsaie

****F Cotswold Avenue, Greensboro, NC 27410-8906

336-***-**** ablvum@r.postjobfree.com www.hossam.com

Project Manager (PMP) ~ IT Specialist ~ Business Analyst

Expertise at the intersection of Business/IT Strategy and analysis;

proficient in Project Management, Strategy Formulation, and Business

Analysis. Skilled in translating business requirements into technical

specifications and vice versa. Accomplished departmental liaison between

Senior Management, IT, and Finance/Accounting. Adept at explaining complex,

technical subject matter to non-technical audiences. PMP certification.

U.S. Citizen. Key competencies include:

> Business/IT Strategy Alignment

> Vendor Relationship Management

> Cost/Benefit and Scenario Analysis

> Project Management

> Independent Research

> Business Process Management

EDUCATION & CERTIFICATION

The University of North Carolina at Greensboro, Bryan School of Business

and Economics

Ph.D. in Information Systems

2009 - Present

Project Management Professional Certification

2007

University of Pittsburgh, Joseph M. Katz Graduate School of Business

Master of Business Administration

2003

University of Pittsburgh, College of Business Administration

Bachelor of Science in Business Administration

2002

PROFESSIONAL EXPERIENCE

Orion Holdings Overseas, Dubai, UAE

June 2007 - August 2008

Vice-President, Business Strategy / Enterprise Projects Manager

Skill Set Focus: Business Strategy, Project Management, and Management

Information Systems

Developed and refined Operational and Business Systems for Orion Holdings

and its subsidiaries. Led discussion, planning, and implementation of

corporate information systems and projects in concert with CIO, CFO, and

Director of Human Resources.

. Appointed Senior Project Manager for Orion's ERP system (HRMS and

Financial modules). Successfully deployed Phase 1 and Phase 2 of the

project across company headquarters and four subsidiary locations.

. Senior Project Manager for Orion's CRM solution which encompassed

sales, service, and support functions internally as well as to over

5,000 clients. Also managed the establishment of a corporate wide

Call Center, including underlying telecom infrastructure as well as

the integration of Call Center with the CRM system.

. Responsible for negotiating over $400,000 in Enterprise Licensing

Agreements with major software providers covering server, desktop, and

custom software needs for all user profiles across the Enterprise.

. Authored RFP's for ERP and CRM systems. Evaluated offerings from

Oracle, Microsoft Dynamics (Great Plains and Axapta), Infor, and

regional vendors for ERP. Launched salesforce.com hosted CRM solution

across three subsidiary locations. Rolled CRM back in-house and

migrated to Microsoft Dynamics CRM.

. Managed vendor issues in relationships with Microsoft, Cisco, and

major telecom providers.

Canadian International College (CIC), Cairo, Egypt

July 2006 - June 2007

Assistant Professor of Business Administration

Skill Set Focus: Education, Training, and Administration

Taught third and fourth-year undergraduate students in the School of

Business Administration.

. Presented lectures to classes of up to ninety students in the subjects

of Merchandising, Business Law, and Administrative Problem Solving

(Fall 2006), and Business Strategies in IT (Spring 2007).

. Designed and prepared all aspects of the course from outline to

syllabus to lecture materials, as well as testing and examination

materials.

. Founding member of the Business Administration Department's Executive

Committee and the CIC Quality Assurance committee, which oversees all

QA activities at CIC. Co-authored the first-ever CIC Policies and

Procedures manual and was one of three members of the Faculty

Retention and Recruitment subcommittee.

CH2M Hill/Parsons JV (Subcontracted by Sabbro), Kuwait City, Kuwait

May 2005 - April 2006

Finance and Administration Training Manager

Skill Set Focus: Management and Administration Training Specialist / MIS

Project Manager

Provided training and systems to middle and senior level managers in order

to increase and enhance their skills and knowledge in the fields of

Accounting and Human Resources.

. Analyzed participant's training needs; led, coordinated, and conducted

training programs and capacity development workshops and seminars on

financial and accounting systems.

. Developed curriculum and specialized training plan. Conducted short

courses and workshops on finance, accounting and HR administration.

Full responsibility for all aspects of the $1.6 million program,

including budget, scheduling, and program content.

. Successfully identified, evaluated, tested, and implemented a

localized ERP system.

A.I.C., Pittsburgh, PA

January 2000 - May 2005

Communications Manager

Skill Set Focus: Communications and Public Relations

Directed the communications and public relations activities of a nonprofit

community service organization with over 75 members and a constituency of

several thousand individuals in the Greater Pittsburgh area. Served as

strategic consultant for outreach programs and municipal affairs.

. Developed an external communications program that established

connections with local radio, print, and television media as well as

city, county and state organizations, in the absence of any previously

existing relationships.

. Developed and maintained an Access database that was the central

incident and information repository for the organization, containing

all key governmental and media contacts.

. Made over 20 presentations to various organizations around the Western

Pennsylvania region, including the Allegheny County Chiefs of Police,

several Universities, and civil rights groups in order to disseminate

information to the public which resulted in greater cooperation and

increased communications between the respective organizations.

Georgia State Department of Law/Office of the Attorney General, Atlanta, GA

1998 - 1999

Network Support Specialist/LAN Administrator

Rapidigm, Inc., Pittsburgh, PA

1997 - 1998

Computer Associates/Unicenter Consultant

SPECIAL SKILLS

. Technical: Expert-level MS Office productivity applications (Access,

Excel, Word, PowerPoint), Windows OS experience (Windows 7, Vista, XP,

2000, NT), MS Project, Visio, Sharepoint, Windows Server 2008, MS

Exchange, Internet Explorer (all versions), Mozilla Firefox, Google

Chrome, Crystal Reports. Familiarity with Oracle, SAP, PeopleSoft,

Infor, Microsoft Dynamics (ERP and CRM), Salesforce.com, Visual Basic

(VB.net), HTML, Primavera 3 e/c, Relational Databases (SQL Server),

SAS, SPSS.

. Languages: Native Fluency in English and Arabic

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