Sales Customer Service
Resume:
Melissa Brown Work Experience
Court
Mobile, AL 36609
Sales Coordinator/Office Sales
**/****-*/****- *&K Services, Mobile, Alabama
Handled all direct sales for the company: ordered, tracked,
received, and delivered items; and assisted sales agents
and customers throughout the sales process
Tracked all sales via daily and weekly reports
Coordinated weekly meetings with sales team to plan weekly
sales strategy
Ordered and distributed marketing materials for sales team
Worked closely with sellers to facilitate all sales for G&K
Services
Patient Services Specialist
6/2007-5/2009- Select Physical Therapy, Mobile, Alabama
Enrolled new patients on their first visit to the clinic,
and scheduled all patients' appointments
Verified insurance benefits and eligibility for all
patients; handled all insurance issues in the clinic
Coordinated with case managers and adjustors on work comp
and disability patients
Marketed Select Physical Therapy to doctors' offices in
town- visited nurses, doctors, and front desk staff on a
weekly basis
Coordinated all advertising for the clinic
Assisted physical therapist in various daily activities
Created daily and weekly reports for company: created
spreadsheets on daily patient visits; ran weekly insurance
reports
Marketing Coordinator
5/2006 - 5/2007 - Mitchell Homes, Mobile, Alabama
Listed and marketed all homes online on the MLS and on
company website
Coordinated with various venues for advertisements such as
digital billboards, real estate magazines, newspaper, and
television
Planned, coordinated, and executed grand openings of
communities and all other special events
Created and/or coordinated all advertisements for the
company
Responsible for all flyers for marketing the Mitchell
communities
Worked closely with all of the in-house real estate agents
as well as outside realtors to facilitate sales of Mitchell
Homes
Organized Mitchell Homes workshops, which acclimated
outside realtors to the company
Membership Services Representative
9/2002 - 3/2006 - YMCA of South Alabama, Mobile, Alabama
Managed Registration Desk and enrolled new members
Gave tours of the facility
Provided Customer Service and handled membership issues
Operated a twelve line phone system
Assisted people who were less fortunate to apply and
receive financial assistance and scholarships to the YMCA
Assisted other departments when requested, such as nursery
and youth services
Secretary
5/2001 - 10/2001 Calagaz Photography, Mobile, Alabama
Operated a multi-line phone system/switchboard
Assisted bookkeeper and sales reps
Worked with digital printing department
Skills
Microsoft Word and Excel
MLS (Multi Listing Service)
Strong interpersonal and communication skills
Highly organized
References provided upon request
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