Customer Service Life Insurance

Hillary Wold

**** ******* **** ( Monroe, Ga. ****5

Home: 770-***-**** ( Cell: 770-***-****

Email:******@*******.***

CORE STRENGTHS

Able to balance multiple priorities Self-starter

Communication skills - written and verbal Time

management

Maintain files and records

Detail Oriented

Quality-control management

Independent worker

COMPUTER SKILLS

Windows, Word, Excel, Outlook, HP Scanner, Weber tag machines, Streets and

Trips, Profit and Proprietary business programs and Internet applications.

WORK EXPERIENCE

Benefit Specialist Great South Benefits. Suwanee, GA. Aug 2008-June

2009

. Handle all aspects of Medical, Dental, 401K, Life Insurance and STD/LTD.

. Created and maintained employee records and files.

. Reconciliation of bills

. Ordered Company Supplies

HR Administrator Baker Group Int. Lawrenceville, GA. Jan 2008-Aug

2008

. Handle all aspects of Medical, Dental, 401K, Life Insurance and STD/LTD.

. Created and maintained employee records and files.

. Reconciliation of bills and handling sensitive information as well as

drug testing.

Customer Care Representative

. Responsible for answering a multi-line telephone system.

. Scheduling and routing technicians for daily appointments with customers.

. Responsible for resolving customer related problems in a timely manner.

. Responsible for running and completing daily reports.

. Providing excellent customer service for incoming and outgoing calls.

Quality Control Pennington Seed Madison,GA. 2003-

2007

. Maintaining the integrity of the inventory in multiple locations.

. Pulling samples of products produced

. Acting as liaison for multiple seed distributors (Seed Analysis

Laboratories and the Georgia Department of Agriculture)

. Other duties included providing support and assistance to other team

members

. Scanning and running reports

. Providing excellent customer service for incoming and outgoing calls

Teacher's Aide Today's Kids Grayson, GA. 1998-2002

. Great interaction with parents and peers

. Provided fundamental Education for pre school aged Children

. Created curriculum

EDUCATION

Loganville High School Graduate Class of 1996

References furnished upon request

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