Michael 'Mike' Trotter

*** ***** ** *******, ** 31078 478-***-**** ablvlr@r.postjobfree.com

Qualifications for Management: Production / Engineering / Quality

Assurance

Proven, solutions-oriented leader with extensive experience within the

manufacturing industry, spanning engineering, quality assurance, and

program management. Consistently meets and exceeds organizational goals

through effective quality control, process improvement, and change

management (redesign/rework). Offers strong analytical, problem solving,

and communication skills. Adept at driving productivity, maximizing

efficiencies, and maintaining high quality standards by developing and

implementing effective solutions, policies/procedures, and best practices

within diverse manufacturing environments.

Areas of Expertise

Strategic Planning . Team Building & Facilitation . SIT / Presentation

Software Testing . Facility Management . Quality Inspections & Audits .

Operations Management . Contract Negotiations . Foreign Trade .

Training/Development. Cost Control Total Quality Management . Vendor

Management . Project Management . Proposal Preparation . Procurement

Regulatory & Contractual Compliance . AS9100 Board Certified Auditor. AS

9110 . ISO 9001:2008 . MIL-STD-129 . MIL-STD-130 . FAR, DFAR . ITAR

(licenses/TAAs and Competent Authorities). Navy Nuclear and Sub-Safe . 10

years Subcontract Management . ANSI Y14.5 . Lean & Six Sigma Process

systems . SAP . JIMIS . Microsoft Office & Program Management . Circuit

Board manufacturing, wave and hand Hi Reliability Soldering

Select Contributions

Played a key role in obtaining, maintaining, and successfully completing

multimillion-dollar government contracts that met customer

requirements/specifications, while managing all engineering, facilities and

safety functions for a 102-building operation in a high explosive (HE)

manufacturing environment.

Designed and implemented a real-time, computerized x-ray system to ensure

product quality and meet/exceed throughput for the production of a

company's safety fuze, avoiding the need for government re-qualification.

Completed the Talos Autofire Shipboard Countermeasure program in ten months

and under budget. Redesigned a defense product specifically designed for

the Egyptian Navy, established procurement requirements, performed buyer

negotiations and functions, created the manufacturing line, and set up

quality processes.

Successfully developed and implemented a plant-wide ISO 9001 quality

management program with standardized TQM procedures for all manufacturing

processes along with vendor, administrative, and operational support

functions. Recognized with a Total Quality Management/CARE Program Award.

Achieved 100% acceptance on more than 250,000 units after identifying and

redesigning a problematic quality procedure that had been neglected by

three previous contractors. Retooled and changed the process to produce a

qualified (Signal Flare) product in a span of 2.5 months for a project that

had previously been unsuccessful.

Directed 36 vendor quality programs across eastern Tennessee; conducted bid

and pre-award reviews, technical package reviews, and on-site inspections

of specific manufacturing and quality processes; and provided quality

control support. Established quality assurance methods, techniques, and

standards for performing in-plant quality evaluations. Developed and led

numerous on-site TQM seminars for vendor personnel.

Professional Background

Unitek/NQA 2010 - Present (Assigned to Lockheed Martin Aerospace, Macon,

GA)

Supplier Quality Engineer; reviewing subcontractor process and procedures;

performing acceptance inspection on C-130 / T-56 Propellers and systems

audits pertaining to AS9100 and ISO9001-8000.

SAI People Solutions (Warner Robins, GA) 2008-2010 Northrop Grumman,

Melbourne, FL (Assigned to Northrop Grumman, Warner Robins, GA)

Quality Engineer - Assigned to Joint Stars, TSSR, Quality Safety and

Mission Assurance (QS and MA):

I was assigned to the Northrop Grumman Corp. (NGC)Training and Mission

Support IPT's, assuring adherence to all applicable CCOM procedures, as

well as AS9100 and ISO 9001:2008 requirements, via continues periodic

audits on both IPT's and there sub-contractors (supplier oversight to

statement of work of L 3 Comm., C2 and AAI). Utilize audit results in

congruent with my review of student critiques, WISCRS, etc., to establish

Supplier Assessment Management System (SAMS) ratings required by Supply

Chain Management (SCM) to establish supplier ratings.. With the use of

standard quality tools, I flowed production system's to enlighten all of

possible deficiencies inherent within the process, allowing for discussion,

engineering, testing and change towards improvement and cost reduction. A

direct result and success of this is evident in the recent upgrades of CCOM

procedures U2-0617 (Scenario Development and Maintenance) and U2-0620

(Scenario Configuration management) and buy-in of both Training and Mission

Support IPT's. I continually interface with both IPT's, sub-contractors

and the customer (US Air Force) via status meetings, Problem Resolution,

etc., a member of the overall team with Quality representation and input.

Involved as Quality Representative to witness of new or enhanced

hardware/software implementation to the Mission and Maintenance Trainer

(MMT). Perform as secondary (back-up) to the Quality Engineer assigned to

Supply Chain Management (SCM) overseeing our sub-contractor (AAR),

assisting with Receiving Inspection of Government material and Repairs from

both NGC and contractors. Reviewed C of C's and C of CC's to assure

Purchase Order compliance and initiating DIR's in the IEDB for

nonconformance. Assuring segregation of Nonconforming Material. Reporting

status of material receipt to Program Managers, Item Managers, etc.

Interface with SCM Item managers to expedite resolution of Deficiencies.

Perform as secondary (back-up) to the new Software Quality Engineer

assigned to JIMIS, assisting with his Training, performing audits and

assisting with SIT and Presentation software testing, reviewing and

applying Redlines to the IEDB. I hold a secret clearance.

Pyrotechnic Specialties Inc. (Byron, GA) 2005-2008

Engineering Manager: Led all engineering functions (a 102-building

operation) for this pyrotechnic manufacturer with a primarily government-

based clientele. Managed 35 direct employees and held indirect supervision

for 250 others. Established production lines, resolved issues/problems,

reviewed quality data (SPC), and implemented process improvements to

maintain productivity and quality. Managed multiple manufacturing

programs, including various flares, safety fuses, and high explosive (HE)

products. Wrote manufacturing and quality procedures. Served as the

primary contact for government contracting offices, quality

representatives, safety representatives, and engineers from the Armed

Forces and primary contractors (ATK, General Dynamics, and others)and

Subcontract Management. Reviewed, implemented, and monitored government

contracts; organized bids and managed pre-award surveys. Wrote, submitted,

and monitored requests for deviation (RFD) and engineering change proposals

(ECP) for government contracts. Organized and oversaw First Article

Acceptance Testing (FAAT) and Lot Acceptance Testing (LAT). Worked with

vendors to ensure quality of pass down requirements as well as on-time

delivery of materials (procurement)(Subcontract Management). Maintained a

safe work environment. Resolved a critical defect in the production of a

Trip Flare product by developing a Poke-Yoke inspection jig utilizing

SolidWorks software to inspect for the critical defect. Also established

process controls for the quality production of the unit's packaging

materials with a wooden box manufacturer.

Kilgore Flares Co. LLC (Toone, TN) 2002-2005

Program Manager, 2003-2005: Managed the Talos Autofire Shipboard

Countermeasure program, from design to manufacture and testing. Tasked

with redesigning a product, establishing procurement requirements, creating

the manufacturing line, and setting up quality processes. Determined cost

to manufacture. Designed and established a Load, Assemble, and Pack (LAP)

line for multiple ammo types.

Procurement Quality Engineer, 2002-2003: Reviewed government contracts and

wrote material requirements; ensured product quality compliance by

conducting vendor audits; Subcontract Management. Served as the

representative for the engineering portion of the material review board

(MRB) in determining rework, use as is, or return to vendor. Established a

quality partnership program with multiple vendors.

Sequoyah Hills Property Management (Knoxville, TN) 1994-2002 Owner:

Pursued a career in the real estate industry; purchased, reconditioned and

sold various properties. Also worked with Caldwell Banker and R.M. Moore;

as a commercial realtor, signed locations for major franchises (Mellow

Mushroom, Panera Bread, and others).

Electro-Voice Inc. (Newport, TN) 1993-1994

Quality Manager: Recruited to analyze and evaluate existing manufacturing,

testing, product throughput, and vendor inspection programs for this

multimillion-dollar commercial-grade speaker manufacturer with over 150

employees. Conducted comprehensive inspections to verify compliance with

ISO 9000 and TQM standards. Developed and administered the facility's

annual budget for quality management system design, procedures

standardization, and internal quality training activities. Managed union

official relationships and facilitated the acceptance of quality

initiatives by the union workforce.

Defense Logistics Agency (Knoxville, TN) 1985-1993 Quality Assurance

Specialist: Maintained operational integrity of equipment; drove

continuous improvements; and ensured compliance with contractual

agreements, QA criteria, and vendor performance requirements. Contributed

to meeting and exceeding manufacturing objectives and quality requirements

by working with vendors, engineering, contracting, quality and management

staff. Was certified to inspect mechanical, electronic, aerospace,

aircraft, and nuclear commodities; held secret clearance. Eliminated a 90%

rework rate due to production quality issues and achieved 100% acceptance

on over 100,000 components by redesigning and implementing a new quality

assurance program.

Naval Air Rework Facility (NARF) Alameda, CA 1981-1985 Program Manager:

Promoted into this position to handle over $400 million in parts

procurement duties, including identifying material requirements, developing

vendor sources, negotiating contracts and procurement agreements, and

coordinating the distribution of all materials.

. Revitalized an underperforming parts procurement/supplier program by

selecting new vendors, negotiating contracts, and coordinating materials

control/distribution activities.

. Met all aircraft parts supply requirements for 1st time in the

history of T-56 (P-3 & C-130 Aircraft) overhaul program.

. Established the planning and scheduling for the TF-34 Engine (A-10

Aircraft) for fleet overhaul.

Served in the US Air Force as a Jet Engine Mechanic. Honorably discharged.

Education / Credentials

Industrial Engineering Coursework - University of Tennessee

Certificate, The Institute of Productivity through Quality -University of

Tennessee

Certificate, SAI Global; RABQSA AS9100 Aerospace Quality System Lead

Auditor

Technical Training/Certifications: Quality Assurance Support & Management;

Statistical Process Control (SPC) and Statistical Sampling Techniques; DOD

Preservation, Packing & Packaging; NDT (Ultrasonic, Magnetic Particle,

Liquid Penetrate, X-Ray); Surface Treatment of Metal Methodologies; High

Reliability Soldering and Welding Processes

Proficient in standard office productivity software packages - Word, Excel,

Access, PowerPoint, Visio & Project, Solid Works, etc.

I hold an active Secret Security Clearance.

Full Membership: ASQ; Sector Chair for Middle Georgia, Chapter 1525

RABSQA Board Certified AS9100 Aerospace Auditor

Community Involvement: Knoxville Advisory Council for the Handicapped (Won

a GEICO Public Service Award for producing several 30-minute segments of

"Meet the Challenge," a local weekly televised program that offered

information to the handicapped).

Contact this candidate