Customer Service Representative
Resume:
O teedrah Scott
**** ******* **. ***** *****, LA 70812 225-***-****
Career Goal: Medical Office Administrator
To be able to obtain a professional position in the Healthcare field as a medical biller
QUALIFICATIONS
Works well without supervision
Abili ty to prioritize and remain focused on the essence of an issue
Excellent with customer support services
Skilled at learning new concepts quickly while working well under pressure
Excellent customer service skills
Experience
Jackson Hewit t Tax Service – Baton Rouge, LA
Receptionist, 01/10 to 04/10
Answer phones
File tax documents
Audit tax documents
Assist tax preparers and clients with tax preparation
Wal-mart Supercenter – Baton Rouge, LA
Overnight Processor, 05/09 to 08/09
Process Freight
Stock Merchandise
Zone departments
All star Automotive – Baton Rouge, LA
Parts Clerk, 02/09 to 05/09
Receive, sort, stock and inventory parts
Pull parts
Scrap parts
Load/unload t rucks using forklift or pallet jack
LA CNI - Baton Rouge, LA
Residential Assistant, 07/08 to 02/09
Assist clients with daily living activities
Log client information in their individual binders
Give clients their medication
Pepsi Americas – Baton Rouge, LA
Express Loader, 04/08 to 05/08
Pull orders
Put complete pallets (orders) on loading dock
Load/unload t rucks using a forklift or a electric pallet jack
Repack merchandise
Ochsner Clinic – Baton Rouge, LA
Materials Coordinator, 06/07 to 04/08
Order medical supplies
Fill and bill requisitions
Receive medications and medical supplies
Deliver supplies to corresponding departments within clinic
Louisiana Department of Revenue – Baton Rouge, LA
WAE Clerk, 04/07 to 06/07
Assist taxpayers with Hu r r icanes Kat r ina / Rita Claims
Answer phones/ retrieve calls
Sort claims for processing
Process claims
Input data in system
U. S. Army – Schofield Barracks, H I
Automated Logistics Specialist, 09/03 to 10/06
Assist customers
A nswer phones
Receive, stock, ship, issue, order and tu rn-in parts
Maintain inventory of all parts
Don Carter’s All Star Lanes – Baton Rouge, LA
Cook/Cashier, 05/03 to 07/03
Assist customers
Take orders
Operate cash register
Cook and serve food
West Telecommunications – Baton Rouge, LA
Customer Service Representative, 03/03 to 03/03
Answer phones
Assist customers with ordering various products
Sears – Baton Rouge, LA
I n Store Signage Merchandiser, 12/02 to 02/03
Put out new signs in accordance to recent sales
Set planograms
Sears – Baton Rouge, LA
Merchandise Customer Associate, 08/02 to 12/02
Assist customers
Clean Fit ting rooms
Restock merchandise on sales f loor
Assist cashiers
Convergys – Baton Rouge, LA
Customer Service Representative, 05/01 to 07/02
Answer phones
Assist customers with cell phone bills
Activating phones
Assist clients with service plans
Education
Delta College – Baton rouge, la M edical Office Administrator courses, 01/10 to present
GLEN OAKS H IGH – BATON ROUGE, LA D iploma, General Studies, 08/98 to 05/01
References available upon request.
Contact this candidate