Brad Glossinger
**** ******* ***** – Brentwood, TN 37027
ablvf4@r.postjobfree.com
Professional Profile
Seasoned business development and operations executive with more than 20 years practical
expertise in a diverse range of business management applications. Proven skills include, supply chain
procurement and contracting, strategic and tactical business planning, sales and marketing, public
relations, team building and project implementation throughout all levels of management within an
organization.
Professional Experience
Consultant
July 2009 / December 2009 – Carnell Mosley Architects – Nashville, TN
• Conducted business development, development of marketing materials / campaigns and
project management activities for a boutique architectural firm specializing in medical office
building and hospital design and development.
July 2009 / Present – Debut Broadcasting Corporation / Steve Ludwig Entrepreneur
• Development of a market study for corporate office relocation.
• Development of a market study for the development of a multi site health spa in the Middle
Tennessee area. Responsible for all architectural / construction procurement and project
management for each development.
• Assisting with hospital tenant negotiations, Vanderbilt Medical Group, and the design /
project management for a boutique breast care center.
National Tenant Improvement Director
May 2004 / July 2009 Health Care Realty Trust Nashville, TN
National publicly traded real estate investment trust company.
Worked directly with health systems to strategically plan and define their long term real estate
needs. Successfully managed physician and hospital relationships during the development of
125,000 square foot Class A medical office buildings –in Austin, Dallas, Fort Worth, Plano, Irving TX,
Colorado Springs CO, Elgin IL and Scottsdale AZ.
• Responsible for conducting market and physician demand analysis to determine optimal
building size.
• Worked directly with hospital systems CEO, CFO and physician recruiters to define and
develop a long term expansion plans for hospital and medical office buildings. This
included working through financial models and determining the appropriate tenant mix.
• Responsible for interviewing, hiring, evaluating architectural design and construction teams.
Established individual or master contracts with each discipline.
• Managed the design and construction relationship. Developed a systemic approach to insure
process was completed on time and within the allotted budget.
• Successfully managed over 20 million dollars of contracts. Insured that project timeframe
and costs were maintained, thus limiting physician or corporate financial exposure.
• Coordinated communications between CEO, CFO, Investment Committee and Accounting
department, regarding development status and expenditures.
Director of Sales and Operations
2001 / 2003 Starpoint Global Services Nashville, TN
$4M national medical services records management company.
Managed sales and operational efforts for newly developed business unit through strategic planning,
development and implementation. Took over an unprofitable division and after 1.5 years turned
around operations by restructuring the organization and implementing procedures to control costs,
ensure profitability and increase market penetration. Position reported to CFO/COO.
• Successfully recruited, hired and trained employees that increased customer
satisfaction, and reduced operating expenses by 28%.
• Served as primary contact between client and internal staff resulting in 100% client
retention and 86% staff retention.
• Through managed telemarketing efforts, cold calls and identifying new
opportunities with existing customer base, sales were increased from $144,000 to
$720,000.
• Started with 4 customers, built customer base to 30 clients by developing a strong
rapport with potential customers, finding their particular needs and developing
long term solutions.
• Defined and implemented a business model that promoted employee, client and
business success. This process was measured quarterly through employee
discussions, client interviews and budgetary benchmarks leading to employee and
client satisfaction, increased market penetration and profitability.
Business Unit Manager
1997 / 2001 Cummings Incorporated Nashville, TN
$20M international brand management signage and service company.
Managed customer relations for a national $14M account. Served as liaison between business unit,
internal departments, and corporate management. Position reported to COO.
• Successfully recruited, trained and managed 8 account managers who increased
gross profitability by 26% from previous year.
• Implemented employee contracts and developed formal review process, which
outlined expectations and reduced employee turnover by 90%.
• Grew revenue by 28% through defined expectations of staff, developed reporting
and ongoing communication efforts.
• Managed external national vendor relations. Screened, interviewed and assisted in
contractual negotiations resulting in an increased network by approximately 30%
and reduced turnover.
Marketing Project Manager
1987 / 1997 Barge, Waggoner, Sumner and Cannon Nashville, TN
National architectural and engineering firm.
Responsible for strategic development of marketing plans and implementation throughout the
Southeast. Identified and targeted new market segments. Served as facilitator between client needs
and finished product.
• Responsible for external contractor development, contractual negotiations and
project implementation, which grew annual sales from $1.5 M to $2.5M.
• Responsible for multi divisional team development and management from project
inception to completion resulting in on time product delivery to client.
• Developed and implemented a systematic approach to each project which insured a
quality product, completion on time, within budget and to clients’ expectations.
Education
BA in Marketing Belmont University Nashville, TN