Ramona Phone:
Foster 541-***-****
St. Albany, OR 541-***-****
ablvf3@r.postjobfree.com
OBJECTIVE
To further enhance, and utilize my professional and educational skills in Human Resource, Business Management, and
Administration.
MAJOR ACCOMPLISHMENTS
* Over 10 years of solid experience in Administration Management/Supervisory field.
* Maintained administrative support as well as supervised and trained
employees in which we facilitated service to various needs and demands
of 734 employees.
* Developed accounting skills throughout my 25 years of employment.
* Proficiency in various software programs.
* Recruited new employees. Screened, interviewed, and evaluated applicants.
* Possess organization skills, i.e., multi tasking, coordinating, systematizing, and directing office procedures.
EXPERIENCE
Paralegal/Legal Assistant 1/2000 –
7/2009
David Delsman Attorney at Law
Albany, OR
Legal Assistant for two private practice attorneys; focusing on all aspects of law, such as adult and juvenile criminal law,
juvenile dependency law, collection, civil litigation and estate planning. Job duties include initial client interview, verbal
and written communication with clients (extensive client contact), other attorneys, and courthouse staff, creating and
drafting appropriate legal documents, research various current legal issues, trial preparation. Maintained record keeping
budget/case count reports for indigent defense contracts for both adult and juvenile law consortium. My duties further
included but not limited to light bookkeeping, filing, transcription, organization and control of all scheduling/calendaring.
Ensured proper handling, use and maintenance of office equipment and supplies.
Paralegal/Legal Assistant 4/1998 –
1/2000
William Lewis
Lebanon, OR
Create and draft of legal documents to be filed with various courts; Handle verbal and written communication with
clients and other attorneys; Shorthand; Transcription; Light bookkeeping; Organization and control of all
scheduling/calendaring-including court appearances, deposition and client appointments; Trial attendance. Areas of
law are as follows; civil litigation domestic relations, criminal, personal injury, and Bankruptcy. Ensured the proper
handling, and maintenance of all the office equipment and supplies.
Portfolio Manager 5/1997 –
4/1998
Diversified Collection
Service, Inc. Grants Pass,
OR
Principal duties and responsibilities as a DCS Default collection Portfolio manager include, but were not limited to the
following: Adhere to company Motto, Philosophy, and Unifying principles; Obey all applicable state and federal laws
regarding the collection of debts; adhere to DCS collection policies and procedures. Pursue the collection of all accounts
in our assigned category in the manner prescribed by DCS policy; performing tasks to assist in our training, which
include but were not limited to, Attending training classes; Memorization of collection materials; maintaining records
affecting performance on the job; and taking test to determine training comprehension. Focusing on servicing default
collections, pre-default delinquency avoidance, administrative wage garnishment, litigation, skiptracing, and consulting.
Legal Assistant 12/1993 –
5/1997
Howser and
Munsell P.C.
Ashland, OR
Legal Assistant for Senior Partner, Thomas C. Howser; focusing on all aspects of law, such as civil litigation, personal
injury litigation, probate and estate planning and domestic law. Job duties include initial client interviews, verbal and
written communications with clients and other attorneys, creating and drafting appropriate legal documents, research
various current legal issues, trial preparation, accompanying Mr. Howser to trial, obtaining police/CAD, and accident
reports for personal
injury cases, obtaining medical records, analyzing and summarizing medical records, summarizing depositions and
hearing transcripts. Administrative/Secretarial duties include shorthand, transcription, organization, and control of
scheduling/calendaring which included coordinating deposition with physicians, clients, other counsel, and court
reporters.
Human Resource Assistant 1987 – 1992
Mark Antony/Pacific Star Hotel
Ashland/Guam
Human Resource Assistant job duties consisted of supervision of office personnel, counseled employees' reporting problems and
advised employees on inquires regarding payroll, benefits and working relationships. Directed employee orientation and assisted
in developing employee handbook. In the absence of the General Manager, would take responsibility in attending executive
meetings. Enrolled employees in medical plans and maintained all record keeping, correspondence for medical/life insurance and
worker's compensation. Responsible for maintaining administrative support,
which consisted of verbal and written communication to staff, clients and answering phones as needed, filing and scheduling
for General Manager. As a Personnel Supervisor, job duties consisted of supervision and training of seven employees in the
Personnel and Training Department to service various needs and demands of 734 employees. In the absence of Director or
Assistant Director of Personnel and Training, would take responsibility in attending executive Committee Meetings, Department
Head Meeting, OPS Meeting, and Newsletter, Food and Beverage Meetings. Generated several reports i.e., Worker's
Compensation, GEDA, OSHA Department of Labor, GMHP (Medical and Dental), and Activity Reports. Assisted
in budget preparation. Drafted/typed memorandums, business and confidential correspondence. Maintain Employee Record
Keeping System, Screen, and Administer tests to applicants. Ensured proper handling, and maintenance of various office
equipment and supplies. Responsible for interviewing, articles, photographs, and layout of Employee Newsletter.
Administrative Assistant 1982 – 1987
Department of U.S.A.F.
U.S.A.F.
Responsible for maintaining administrative support to the Bioenvironmental, Environmental Health, Mental Health Departments.
Maintained highly confidential Medical records, assisted in screening patients and scheduling of appointments additional training
duties, updating military procedures order of equipment supplies. Assisted in several chemical warfare training.
EDUCATION
University of Phoenix, - Bachelors of Science in Business/ Human Resource Management Expected 2012
Professional Career Development Institute - Certified Paralegal Legal Program GPA: 3.8
Atlanta, GA 1995
Emphasis in Litigation; verbal and written communication; drafting and preparing legal documents, arranging legal
representation and legal research.
Newbury College - Certification Secretarial Studies/Administration GPA: 3.6
Newbury, England 1989
Guam Community College - Certification Business Law GPA: 4.0
Tumuning, Guam 1986
Winthrop College -
Rockhill, SC
KEYWORD SUMMARY
Possess administrative and organizational skills especially in office management; coordinating, systematizing, and directing office
procedures: reports, bookkeeping, filing systems, answering phones, budget reporting etc; Administrative skills: typing, audio
transcription, calendaring, and budget reporting & maintaining various department head needs.