Project Manager Management

CHARLES LEE HIGGINS SR.

**** ******* ***** ****

Duluth GA 30097

C: 770-***-****

e-mail: ablvdw@r.postjobfree.com

JOB INTEREST:

Very experienced energetic, innovative Vice President with strong track-record of proven performance in strategic

and tactical leadership, team building, innovation, logistics, best practice process and procedure development,

standardization, energy reduction, operations performance excellence and asset utilization improvement seeks

growth with challenging responsibilities and rewarding opportunities. Specifically interested in providing both

strategic and tactical leadership to achieve best in class, logistical operations, energy utilization, operating expense,

facility, project, and safety operations through development of systems management tools and programs, with the

goal of improving client satisfaction, retention, assist sales efforts, project excellence, operating excellence and

margin improvement, safety and facility operations reliability.

WORK EXPERIENCE:

2008-2012 Vice President Facilities Quality Technology Service:

Responsible for 10 geographically separated data centers and facility teams comprised of 52 personnel

encompassing over 3.1 million square feet in 6 states. As V.P. Facilities defined, developed organized, initiated, lead

and managed the facilities department for the company. Including, hiring critical key personnel and staff,

development of standardized organization, best in class operating procedures of all disciplines for facility,

development, infrastructure maintenance preservation and customer care requirements. Defined, developed,

implemented QTS maintenance management, energy conservation, operating and development budgets, national

service provider agreements, training and safety programs, and code compliance initiatives. Played key role in

direct project management, design, project development and company growth plans. Operating budgets developed

and managed in excess of $50mm. Most recently direct executive management of the Suwannee and Metro data

centers Metro being 1,000,000 sq/ft the second largest data center in the US.

2007 – 2008 Regional Engineering Director CB Richard Ellis (BofA Mid-South Region):

Regional Engineering Director responsible for maintenance, repair and operation of 15 critical financial data center

sites in a five state regional area. Managing 2.9 million square feet of critical data processing and commercial

facility infrastructure. Managing and supervising a staff of 32 geographically separated engineering personnel.

Utilizing Engineering managers, Sr. Chief Engineers, responsible for 29 engineering, operations, and project

management personnel.

2007 Data Center Project Manager (AT&T):

Inglett and Stubbs/Technical Service (Atlanta GA)

Project Manager responsible for data center/critical site operations management, site and infrastructure

improvements, construction, maintenance and repair.

1999 - 2007 Operations Manager, Jones Lang LaSalle (Coca-Cola Co. Atlanta GA and Houston TX):

Regional responsibility managed the Coca-Cola Company World Headquarters facilities and project management in

Atlanta, Georgia and Houston, Texas - over 3.1 million square feet of office, 3 critical data centers, and research

facilities with annual budget of $24 million. Responsible for 50+ engineering, maintenance operations, and project

management personnel. Designed and implemented utility/energy conservation plans resulting in double-digit

energy savings (22% in Atlanta, 26% in Houston). Developed operating and energy management systems,

emergency procedures, code compliance systems, and safety programs which were then defined as Best Practices

throughout Jones Lang LaSalle. Trained auditor for Jones Lang LaSalle. Received Jones Lang LaSalle Sigma

Award for Engineering Operations Excellence 2005.

1996 - 1999 Superintendent Georgia Dome (Atlanta GA)

Responsible for all facility management planning and execution of all engineering operations, project management,

maintenance and repairs and event conversions for The Georgia Dome, an 11 acre sports, convention and

entertainment complex including seamless conversion and operation of the facility during the 1996 Summer

Olympic Games. Directed a staff of 7 supervisors and 85+ engineering and conversion personnel augmented by up

to 325 temporary staff on a routine basis. Developed energy savings programs that resulted in 33% annual

reduction in utilities.

1994 - 1996 Chief Engineer Hall Wood Management Company (Atlanta GA)

Responsible for facility management and maintenance of 1.5 million square feet in 36 commercial office buildings

and 70 acres at Executive Park and Corporate Square in Atlanta. Supervised 2 Assistant Chief Engineers and 16

engineering personnel. Designed and executed software systems that aggregated energy usage across 36 buildings,

resulting in annual reduction of 45% in electric expense. Performed project management for numerous renovation

and new construction projects.

1989-1994 Chief Engineer, Cousins Properties Inc. (Atlanta GA)

Property management responsible for development and continuous operation of One Ninety One Peachtree Tower

in Downtown Atlanta - a 50-story Class A office building. Member of the project management team that

constructed the building. Subsequently developed and implemented a major energy conservation program that

resulted in 65% reduction in energy expense. Received the 1994 Building Owners & Management Association’s

“Building of the Year Award” for buildings of over 500,000 square feet.

1987-1989 General Manager, Natkin Service Company (Atlanta GA)

Responsible for sales & marketing, project management, and service of commercial, institutional and industrial

HVACR/MEP systems with annual sales revenue of $12 million. Supervised 28+ sales, technical and administrative

personnel.

1985-1987 Manager – Preventative Maintenance, Georgia State University (Atlanta GA)

Property management, responsible for 12 million square foot campus encompassing 21 office, classroom, and

critical laboratory/research buildings. Managed 6 supervisors and 50+ craft tradesmen.

ARMED FORCES SERVICE RELATED EXPERIENCE:

1977 – 2004 Logistics, Combat Service Support & Utilities Engineering Chief United States Marine Corps E-8

Master Sergeant responsible for Battalion size unit (over 1900 personnel) critical logistical and engineering

operations, deployments, training, and safety programs. 27 years proven leadership, management and supervision.

Awards for superior performance received Meritorious Service Medal, Armed Forces Medal, Key Volunteer Medal,

and two Navy and Marine Corps achievement Medals for leadership, logistical innovation and superior

performance in support of combat operations.

EDUCATION:

2008 UOP - Associates of Arts: Business Management (GPA 3.91)

US Marines 1977-2004 Air conditioning/refrigeration; Pumping, Water Purification Systems, and Fuel, Power

Generation & Electrical Distribution Systems Engineer school, Logistic schools; Staff Academy Leadership;

Strategic and Tactical planning; Logistics; Strategic and Tactical Operations; Personnel Management and

Administration. Retired E-8 Master Sergeant.

Coyne Institute, Technical School; Air conditioning and Refrigeration Technology

Technical Education:

Liebert CE Factory technician UPS systems training, Critical Data Center Systems Operation and Management

(Liebert Corp), Data Center (Critical Site) Infrastructure Management, Energy and Utilities Conservation

Management (Georgia Tech), Mechanical & Electrical Systems Engineering (Georgia Tech) Design, Installation, &

Repair of large Commercial HVAC/R Systems (Georgia Tech), Commercial Electrical Distribution Systems

(Georgia Power), Critical Electrical Systems (Prime Power), Fluid Dynamics & Pumping Systems (Georgia Tech)

Control Systems Technology (multiple) Engineering Technology and Industrial Drafting (Jackson Community

College), Design and Analysis OSHA & NFPA Codes, Regulations, and Safety Standards (OSHA & NFPA), RCA

(root cause analysis), Environmental Health and Safety (OSHA) Asbestos Abatement (Georgia Tech) Welding

Technology (Jackson Community College) Professional in all major skill trades,. Management and Business

administration Personnel Education Project Management, Renovation & Infrastructure Design Build Critical

System Replacement Projects Accounting Management Personnel Supervision and Leadership

INDUSTRY MEMBERSHIPS & QUALIFICATIONS:

Six Sigma Green Belt, BOMA, ASHRAE, NFPA, NEC, UTI

COMPUTER EXPERIENCE:

Software: Visio Engineering and Design software, Mini-Tab, MS-Project, MS Excel, MS Word, Multiple CMMS

Programs

Hardware:

Distributive Control Systems (various) Programmable Logic Controllers (various)

REFERENCES CONTACT INFORMATION: Available upon request

Reference Testimonials:

Lee Higgins

Quality Technology Services

“Lee Higgins is a professional with vision and drive. He has a commanding grasp of his responsibilities

and seeks to perform them to the best of his ability while maintaining the courage of his convictions. It is

my belief that Lee will be a big help to any organization that should choose to employ his services.”

December 13, 2012

1st Christopher Ash, Electrical Manager-Suwanee, QTS (Quality Technology Services)

worked indirectly for Lee at Quality Technology Services 678-***-****

“I have known Lee Higgins for many years. I can attest to Lee as a man of integrity with very high work

ethics. As well as being goal oriented, Lee is thorough and efficient. He understands the meaning of

professionalism and exemplifies those characteristics every day.” November 28, 2012

1st Ted Hyde, Channels Sales Rep, IBM

was with another company when working with Lee at Quality Technology Services 972-***-****

“Lee is an excellent team builder, coach and contract negotiator. He is a detail oriented Manager who was

always able to accomplish strategic objectives on time and within budget. Lee has an extensive

maintenance management background in a variety of different settings in a local and national scale, a true

professional.” November 28, 2012

1st Tom Rorer, Facilities Director, Quality Technology Services

reported to Lee at Quality Technology Services 678-***-****

“It is without a doubt that Mr. Lee Higgins was by far, the best manager I have had the pleasure of

working for. Lee possesses an in-depth knowledge of critical environments and operations that surpasses

many in the industry, he works tirelessly to deliver to any Client as well as team members in a timely

manner.

He was always available for questions, to teach and to foster growth in the team that he managed while at

CBRE and QTS. I learned a great deal from Lee and will forever be grateful the lessons learned, and skills

develop to allow for continuous growth. I am grateful that I was able to interact with someone of his

capacity.

Mr. Higgins would be a tremendous asset to any company and I would highly recommend him.

Baron Duffy Section Manager Advanced Micro Devices” November 27, 2012

1st Baron Duffy, Regional Engineering Manager Mid-South (BofA), CBRE

reported to Lee at Quality Technology Services 404-***-****

Regional Director of Engineering

CBRE

“I had the pleasure of working with Lee at CBRE on the Bank of America account. Lee is a talented and

driven leader who delivered exceptional results. While at CBRE, Lee's team supported over 20 critical

facilities in the Southeast. Lee's management style, industry experience, operational and

process/procedure skills were his keys to successfully managing this critical portfolio in a geographically

diverse region. Lee is very enthusiastic/passionate about his work and ensured his team had the resources,

training and whatever else they needed to be successful. This is a trait of a true leader. I highly

recommend Lee and he would be a valuable asset to any organization.”

David Garvey, CPM, Regional Manager, CB Richard Ellis worked directly with Lee at CBRE 678-346-

8834, ablvdw@r.postjobfree.com

Regional Director of Engineering at CBRE

I had the privilege of working with Lee during the time that I was working for CBRE on the Bank of

America account. Lee effectively led the Engineering/Facilities support team for the Southeastern Region,

which included many critical facilities. Lee’s leadership style, knowledge and professionalism were

evident in my every interaction with him. His respect for both the personnel under him as well as those he

worked with and for was always evident and Lee, in return, earned the respect of these same people. I can

highly recommend Lee and am confident that his ethics and integrity would make him a great asset to any

organization that would choose to bring him on board.

Ken Bozenhardt (Senior Project Manager at CBRE ) worked with Lee at CBRE ablvdw@r.postjobfree.com

Master Sergeant

United States Marine Corps

“While the Executive Officer and then Commanding Officer of Marine Aviation Logistics Squadron-42 in

Atlanta GA, Lee worked for me as the Non-Commissioned Officer in Charge of the S-4 Dept. (Ground

Logistics)as a Senior Staff Non-Commissioned Officer in the US Marine Corps Reserves for well over 5

years. I have known Lee since 1997, and during the 5+years he worked for me in Atlanta Lee contributed

significantly to the success of the unit by providing solid support in every conceivable way. Lee excels in

every tasking and always goes the extra mile to complete the mission/goal. His character is one that is

driven to succeed and his integrity is impeccable. Lee is very well spoken and extremely articulate,

especially when communicating both in writing and verbally. Lee is very adept at multi-tasking and he is

the type of person to willingly take on extraneous tasks. He is an incredible role model for subordinates

and superiors.

Lee is also an outstanding leader that is “Goal Oriented”, and would be a fine addition to your staff. His

breadth of experience in Logistics both to the Marine Corps as well as in the Civilian world is extensive

and impressive. It has been my honor to work with him and if ever afforded the opportunity to do so again

I would hire him immediately. Please feel free to call or contact me for further information or comments.

Respectfully submitted,

Scott A. Matthews

President-Filtration Technology Inc.

LtCol, USMC (ret)

336-***-**** x310”

Scott Matthews, President, Filtration Technology Inc. managed Lee indirectly at United States Marine

Corps

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