Manager Customer Service
Resume:
ROBIN ROZON
***** **** ********* *** **** N ***
Denver, CO 80014
Home: 303-***-****/Cell: 219-***-****/Fax: 303-***-****
E-Mail: ablvdc@r.postjobfree.com
HIGHLIGHTS OF QUALIFICATIONS
. Volunteer Accountant Assistant for the Cornwall Pentecostal
Church
. Volunteer Advertising Coordinator and Secretary for the Joy Of
Living support group
. Volunteer Store Clerk for the Ontario SPCA Thrift Store
. Volunteer Secretary for the Heart and Stroke Foundation Of
Ontario
. Volunteer Receptionist/Assistant for Patty's Classic Hair Design
. 20 years experience as a Sales Clerk, Receptionist, Bookkeeper
and Accountant
. Excellent interpersonal and organizational skills
. Quick and willing learner in pursuing new tasks
. Fluently bilingual in both English and French
. Willing to relocate
RELEVANT EXPERIENCE
Circulation Manager
. Manage a crew of 20
. Give verbal and written disciplinary actions
. Do schedule check of employees, do call ins as needed
. Assign tasks as needed, do follow-up on tasks assigned
. Assist patrons with reference research, directions, book search,
requesting ILL material
. Check books in and out, shelving, shelf reading, book shifting,
maintain new books cart
. Add and remove books from hold shelf
. Check AV equipment in and out, assist with basic technical difficulties
. Demonstrate ASRS (Automated Storage Retrieval System), store and
retrieve materials to and from ASRS
. Customer service, answer phones, receive and take messages
. Copying, scanning, faxing, printing, microform, problem solver
. Process print quota transactions and payments for fines
. Cash register, cash and cheque transactions, cash replenishment as
needed, cash balancing, secure cash in safe
. Issue and renew membership cards
. Computer literate, all windows, Microsoft office, Millennium, Galileo,
Worldcat, e-mail
. Placing stock orders, inventory, invoicing, delivery check, final
inventory
. Close and secure library
EMPLOYMENT HISTORY
2008-2010 Circulation Manager Valparaiso University
Valparaiso, Indiana
2006-2007 General Manager Hollywood Theaters/Wallace Theaters
Lai'e, Hawaii
2006-2006 Receptionist Pflueger Honda
Honolulu, Hawaii
2004-2006 Assistant Manager Hollywood Theaters/Wallace Theaters
Honolulu, Hawaii
2002-2003 Box Office Cashier Galaxy Cinemas
Cornwall, Ontario, Canada
2000-2000 Invoice Verification Source Wood Products of Cornwall
Ltd Cornwall, Ontario, Canada
1999-1999 Receptionist/Secretary ACFO
Cornwall, Ontario, Canada
1980-1993 Direct Sales/Bookkeeper Avon Canada Inc.
Cornwall, Ontario, Canada
1990-1991 Receptionist/Office Clerk Rainbow Systems
Cornwall, Ontario, Canada
1986-1987 Cashier/Decorator Tim Hortons
Cornwall, Ontario, Canada
1985-1986 Stock Clerk Zellers Inc.
Cornwall, Ontario, Canada
VOLUNTEER WORK
2002-2003 Accounting Assistant Cornwall Pentecostal Church
Cornwall, Ontario, Canada
2000-2003 Ad Coordinator/Secretary Joy Of Living Support Group
Cornwall, Ontario, Canada
2000-2000 Store Clerk OSPCA Thrift Store
Cornwall, Ontario, Canada
1999-1999 Secretary Heart & Stroke Foundation of Ontario
Cornwall, Ontario, Canada
1997-2000 Receptionist/Assistant Patty's Classic Hair Design
Cornwall, Ontario, Canada
EDUCATION
June/2001 Grade 12 Diploma Lifelong Learning Centre
Cornwall, Ontario, Canada
Sept/1999 WHMIS Certificate Employment & Education
Resource Centre
Cornwall, Ontario, Canada
Sept/1999 Introduction To All Windows Lifelong Learning Centre
Cornwall, Ontario, Canada
Sept/1997 Art School Art School of Minneapolis
Cornwall, Ontario, Canada
AWARDS
Oct/2000 Certificate Of Appreciation Joy Of Living Support
Group Cornwall, Ontario, Canada
June/1978 Trophy For Theatre Arts La Source
Elementary School Cornwall, Ontario, Canada
ROBIN ROZON
10700 East Dartmouth Ave Unit N 108
Denver, CO 80014
Home: 303-***-****/Cell: 219-***-****/Fax: 303-***-****
E-Mail: ablvdc@r.postjobfree.com
REFERENCES
Mr. Russell Cook
Former Supervisor (District Manager)
102 Greenside Lane
Georgetown, TX 78633
Mr. Mike Miller
Personal
500 Ala Moana Blvd
Honolulu, HI 96813
Mrs. Eva Burd
Personal
1017 Hula Kui Dr. # B
Honolulu, HI 96818
Mr. Kenneth Sandow
Co-Worker
41-749 A Kumuhau St.
Waimanalo, HI 96734
Mrs. Alice Cryderman
Personal
695 Hamilton Cr.
Cornwall, Ontario, Canada
K6H 5N6
Mr. Remi Gillet
Former Supervisor
601 4th Street East
Cornwall, Ontario, Canada
K6H 2K1
Mrs. Liliane Heagle
Personal
3317 Leger Ave
Cornwall, Ontario, Canada
K6K 1B6
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