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Customer Service Medical

Location:
Caldwell, ID, 83605
Posted:
August 20, 2010

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Resume:

Shawna Hinkle

**** ***** **** ****

Caldwell Idaho 83605

208-***-****

Objective: I am seeking a position that will allow me to utilize my skills

in accounts

Receivable management, customer service and

communication.

Summary of Qualifications

. Data Entry and office support functions

. Answering multiple phone lines, Quickbooks

. Managing inventory

. Utilization of Medical Terminology in the medical office

. Knowledge of ICD-9, CPT and HCPCS codes for maximum reimbursement

. Computerized billing software and Microsoft Office

. Knowledge of Medicare, Blue Cross Blue Shield, commercial carriers and

other Government carriers

EDUCATION

. Milan Institute Nampa Idaho June 2009-February

2010

. Healthcare Billing and Coding Certificate

. Certified Professional Coder Pending

. American Academy of Professional Coder Membership 2010-2011

EXPERIENCE

Snoline Express Caldwell Idaho November 2006-March 2009

Accounts Receivable

. Researched, obtained and clarified issues and documents associated

with incorrect invoices

. Utilized my attention to detail by efficiently and accurately posting

payment to customer accounts

. Calculated daily bank deposits

. Communicated with customers on past due invoices to collect payment

. Collection Calls: Dispatch

Fleetwood Homes Nampa Idaho September 2002-June 2006

Final Finish

. Assembled Manufactured Homes

. Installed Molding and doors

. Conducted local and State inspection walk through

Best Western Caldwell Idaho October 1996-August 2002

Supervisor Housekeeping

. Liaison between staff and Hotel Management

. Maintained all housekeeping records up-to-date

. Performed all Inventory and ordering of Housekeeping materials



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