Quality Assurance Administrative Assistant

Objective

To obtain a position as an Administrative Assistant for an

established company

Education

Associate of Applied Science Degree in Computer Aided Drafting

Technology

ITT Technical Institute: Norfolk, Virginia: December 1998

Work Experience

- Agape Counseling & Therapeutic Services Nov

08 - Present

Agape Leadership Academy

. Administrative Assistant (Sept. 09 - Present)

o Oversee sub-committees (Quality Assurance, Training & Development, and

Human Resources) on a departmental level.

o Provide monthly reports on all sub-committees to program director to

cover all aspects of each committee

o Collect weekly billing and enter data for processing

o Provide monthly billing report to include a demographic on all new

cases.

o Receive and maintain records of all finances collected through the

department. Also distribute funds as necessary after Program Directors

approval.

o Serve as a point of contact in the Program Directors absence for the

department.

. Quality Assurance Administrator (Sept. 09 - Present)

o Serve as the lead representative for the QA team, aiding in the

training and development of this team.

o Inform the Program Director on the status and follow through of

Coordinator file review.

o Offer support to Program director in times of Departmental Audits.

o Develop and maintain schedules to inform staff of upcoming dates

pertaining to client status.

o Assess effectiveness of and develop procedures that will make the QA

team become more productive.

o Develop monthly reports to be submitted to program director on all

aspects of the QA department

o Site Tracking of all PA's & Intake processing

. Training & Development Administrator (Jan. 09 - Present)

o Receive and process all resumes for potential new hires

o Set up and conduct Interviews of approved candidates for employment.

Provide feedback to all interviewed on status of applications

submitted.

o Coordinate with Program Director to develop and execute Orientation &

Training procedures for all new hires.

o Coordinate with Human Resources to receive and process all paperwork

for background checks, Central Registry, Fingerprints, Payroll, Tax

forms, Employee rights, etc.

o Develop shadowing procedures for new hires and "Day in the life"

trainings.

o Seek out and train individuals in specific areas as a part of the

Training & Development Committee.

o Work with Program director to oversee the continued training of

existing staff through research assignments, monthly testing, in-

services, Leadership Development, and team trainings.

o Review progress notes of supervisees and provide training support

o Develop monthly reports to be submitted to program director on all

aspects of the Training & Development department

. Paraprofessional (Nov. 08 - Sept. 09)

o Provide direct and indirect observation to identified client group

o Aid the Lead Counselor in identifying potential candidates for the

program

o Review and assemble paperwork for submission on a weekly basis to

include writing daily progress notes to document

client/paraprofessional interaction.

o Maintain a copy of the treatment plans for all assigned clients and

refer to it for delivery of services.

o Provide necessary feedback to aid in the completion of monthly reports

by the Lead counselor.

o Assist in the development of curriculum for and co-facilitate

therapeutic groups during and after school based on the schools

identified needs.

o Transport clients to necessary DTX related functions and provide

outside school opportunities for peer related growth activities as

indicated by the treatment plan.

o Provide the clients opportunities to use daily living skills, as well

as enhance social and interpersonal skills such as: problem solving,

anger management, community responsibility and service, increased

impulse control, and appropriate peer relations.

- Suffolk Public Schools

Feb 07 - Nov 08

Substitute Teacher (Long Term): Teach various business classes to

include Education for

Employment, Advanced Marketing, Principles of Business Marketing and

Entrepreneurship.

Prepare daily lesson plans, tests, projects and exams for each subject

to ensure each students

success.

- Advanced Drafting & Design

June 03 - Feb 07

CAD Operator: Prepare floor plans, elevations, foundation, electrical,

HVAC and plumbing plans

for residential, commercial and religious developments. Gather on-site

survey information and

convert all various elements into CAD drawings.

- Gibbs & Cox Inc. Jan. 99 -

June 03

Jr. CAD Designer: Develop detailed working drawings for

installation/modification of

miscellaneous shipboard outfitting designs for naval ships using

onboard site survey information

with limited supervision.

Other Experience

- Soulful Celebration Ministries

Nov. 02 - Present

General Business Manager: Manage Artist and travel crew of 20.

Responsible for booking

engagements and preparing all legal contracts associated with the

Artist Crew and Purchaser.

Document all financial records and distribute payment to various staff

members. Book all travel

arrangements and coordinate touring itinerary with promoters and

purchasers nationwide, as well

as internationally.

- COGIC State Music Department, Second Jurisdiction, Virginia

June 02 - June 10

Public Relations Coordinator: Responsible for all correspondence

between the public, Music

Department leaders and choir members. Keep choir and dance team of 200

plus members

informed of all engagements and services throughout the year. Also

serve as State Choir Director

and Music Department Registrant. Work closely with all Music

Department leaders and disperse

information to all workers nationwide.

References upon Request

Contact this candidate