Real Estate Customer Service
Resume:
Yesenia Silva
Fort Worth, TX 76102
ablv7q@r.postjobfree.com
Profile:
Self-motivated professional seeking a position that will challenge acquired skills and leadership
while providing personal and professional growth. Excellent attitude with pride in personal
performance. Effective communication skills that allow the development of strong rapport with
individuals on all levels. Outstanding ability to motivate and develop staff to maximum potential
and create a productive team environment. Hard working and detail oriented. Able to multi-task
and problem solve.
Work Experience:
Fort worth ENT P.A.
Medical Clerk (Feb.2009-Present)
Medical administrator position requires answering phones, insurance verification, patient
appointments. Kept precise schedules with all clients and potential clients. Displayed a positive
attitude and known for providing exceptional customer service. All skills required for a proficient
medical clerk.
Alethes DBA Amerinet Mortgage (Feb. 2005 to Dec. 2008)
Loan Originator
Loan officer position, which includes the loan origination, counseling, file preparation, credit
report authorization, loan placement and all duties required of a proficient loan originator.
Prudential Ultima Real Estate (Sept. 2004 to Dec. 2008)
Closing Translator/ Real Estate Administrative Assistant
Work for the top-producing agent for Prudential Ultima Real Estate Services among 433 agents
and which closes over 130 transactions per year.
Skills acquired during this employment include customer service techniques with agents and
clients, creative problem-solving, and analytical thinking. Additionally, I acquired a basic
understanding of the real estate transaction and expectations from the professionals within the
industry. This work experience also gave me the opportunity to translate closing documents to
my real estate agent’s Hispanic clients.
Nokia
Administrative Assistant (Jan. 2003 to Sept. 2004)
Administrative skills included inventory, assistant manager duties, and clerical chores. My self-
starter personality enabled me to increase from an entry-level position to roles of trust with my
employer. I was able to handle customer services, new accounts, and supervision of other
employees.
Education:
Amon Carter Riverside High School- 2004 High School Diploma
Leonard Hawes Real Estate School- 2007 Loan Origination Certification
Skills:
Bilingual: English and Spanish.
Proficient Microsoft Office user, Word, Excel, PowerPoint, Outlook. Typing: 60wpm.
Calyx Point: loan origination software.
References:
Paul Bermudez : Ultima Real Estate Broker 214-***-****
Silvia Silva: Top Producing Agent For Ultima Real Estate 817-***-****
Dr. Roy Lowry. D.O Fort Worth ENT 817-***-****
Contact this candidate