Sales Manager

SUSAN L. SWANSON

*** ****** *****

Ripon,CA *****

ablv2q@r.postjobfree.com (949)

***-**** ****

A people oriented Office Administrator with demonstrated experience of

motivating and organizing teams. A visionary with ability to serve as a

catalyst for an innovative and profitable workforce. Able to establish

rapport and credibility with diverse groups. Solution focused with an eye

towards the bottom line.

STRENGTHS

Team Organizer

Powerful Oral Communicator

Expert Written Communications

Rapport Builder

PROFESSIONAL EXPERIENCE

SCANTRON, Irvine, CA 2006-2010

Front Office Administrator

Provided support to Scantron as a corporate liaison, event coordinator, and

"Go-To" for business related information.

. Reviewed and retained vendors providing savings of 40% in event costs.

. Reduced HR team hours used by 30% through assuming event organizer

role.

. Prescreening of vendors and applicants saved managers up to 50% of

interview time.

. Informational PowerPoint created, instrumental in providing employees

cost savings of up to 50%.

. Organized walking teams, improving health and morale of employees,

facilitating weight loss, increased cardiovascular health and fewer

sick days.

. Creation of spread sheet illustrated vending losses saving employee

and facilities losses up to 100%.

PACIFICARE BEHAVIORAL HEALTH, Santa Ana, CA 2005-2006

Sales Coordinator

Supported and assisted sales executives through the organizing of events,

work-shops and seminars. Coordinating venues, calendars, and travel while

maintaining a stringent budget.

. Established a cost effective budget for corporate events, lowering

costs by 80%.

. Retained specific caterers for events obtaining rates at 40% savings.

. Increased time effectiveness at event organization by approximately

75%

. Effectively managed expenses for three Sales Executives.

. Increase accuracy in expense report reconciliation by nearly 60%

HAL McNAUGHTON, CFP, Placentia, CA 2000-2005

Executive Assistant / Office Administrator/ BOA (Edward Jones and AIG)

Provided support necessary to establish and enhance client rapport,

generate community visibility and increase profitability.

. Organized and scheduled monthly financial planning seminars and

workshop events.

. Determined venue and catering for 100% of events.

. Provided follow-up with 100% of attendees.

. Researched and retained 100% of office vendors.

OPTION ONE MORTGAGE, Irvine, CA 1998-2000

Served as liaison between clients, vendors and executives. Provided

information, directed calls, screened visitors, and dedicated "Gate-

keeper".

. Improved telephone procedures reducing error factor by approximately

96%

. Scheduled event catering for firm of 800 employees.

FRAME N LENS, El Toro, CA 1992-1997

Licensed Optician / Manager

Promoted good visual health through the appropriate dispensing of optically

necessary eyewear as prescribed by doctor. Enhanced communication between

client/patient and eye care professionals.

. Created fun work environment for employees and patients, with outcome

of increased clientele by 600%.

. Staff involvement of schedule with reduction of conflict by 75%

. Site profitability increased 80%

EDUCATION

Associates Degree, Liberal Arts - Santa Ana College, Santa Ana, CA

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