Donette Peterson, SPHR

**** **** ** * . *****, ND 58103 . (701) 234 - 0608 . ablv0e@r.postjobfree.com

SUMMARY

I am a Senior Human Resource Professional with over 20 years of

comprehensive experience in employment law and in the management of people

and processes. I have an established track record in human resource

management through a balance of day to day supervision of staff and the

execution of strategic goals of the company. I have created management

training courses as well as continued development of succession planning.

I have drafted responses to EEOC, DOL and OSHA complaints, which resulted

in positive outcomes for my employer. My areas of expertise include:

. Employee Relations

. Legal Compliance

. Training and Development

. Performance Management

. Strategic Recruitment of Senior Level Employees

. Benefit Management

. Establishing Metric

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EXPERIENCE

Cetero Research, Fargo, ND June 2008 -

Present

Director of Human Resources

I am a strategic partner on the management team, providing solid leadership

in all areas of Human Resources. I serve as the primary U.S.-based contact

for all human resource issues.

. Provide support in the functional areas of human resources, which

include benefit administration, employee relations, employment,

performance management, compensation, employee and organizational

development

. Implement new Human Resource Initiatives that help improve overall

business results (performance management, management training and

benefits consolidation)

. Built and maintain successful working relationships with management

and employees to proactively develop strategies that meet growth and

organizational needs

. Oversaw the development, implementation and interpretation company

policies and procedures

. Provide resolutions for employee concerns and other employee relation

issues

. Consistently maintain favorable and effective relations among

employees; accountable for motivating and stimulating supervisors and

mangers to ensure consistent, equal and fair treatment of their

employees

. Stay abreast of federal and multi-state employment and labor laws

. Manage a staff of 6: 3 Human Resource Generalists, Training Specialist

and 2 Human Resource Assistants

. Developed an internship program to advance the profession of human

resources

Vanity, Inc., Fargo, ND

April 2005-May 2008

Director of Human Resources

I served as the Director of Human Resources for Vanity's corporate office

and the field operations.

. Implemented new HR initiatives that helped improve overall business

results, such as performance management and performance reviews

. Provided support and recommendations regarding job and salary changes,

including a bonus program, which ensured overall equity and

appropriateness within the departments

. Oversaw the development, implementation and interpretation of company

policies and procedures

. Provided a balanced approach for support of managers, minimizing risk

to the company

. Established and maintained relationships with local and regional

employees, responding to questions, concerns and problems in an

accurate and confidential manner

. Supervised a staff of 4: Payroll Manager, Payroll Specialist, Employee

Relations Coordinator and Human Resource Assistant

. Developed an internship program to advance the profession of human

resources

TerraMarc Industries West Fargo, ND

March 2000-April 2005

Human Resource Manager

I held the primary role for all Human Resource related issues in a

manufacturing environment with multiple locations.

. Provided HR generalist support to the organization to ensure that all

functions are completed and executed in support of the business goals

and objectives of the company

. Administered corporate compensation programs including promotions,

merit increases and bonuses

. Evaluated and updated job descriptions and job postings

. Advertised and communicated current openings internally and externally

. Managed all employee grievances, including responding to managers and

employee requests for assistance

. Conducted thorough, well-documented investigations, which brought

outstanding issues to satisfactory closure

. Advised, counseled and guided management and employees in the proper

use and interpretation of human resource policies, plans and programs

. Prepared and distributed written and verbal information to inform

employees of benefits

. Conducted new employee orientations

. Managed the safety program and responded to any State or Federal

regulatory agency requests

. Supervised a staff of 2: HR Generalist and Safety Specialist

OTHER RELEVANT EXPERIENCE

North Dakota State University, Loss Prevention Specialist, Fargo, ND

1998-2000

Payroll Plus, Payroll Manager, Fargo, ND

1998-1998

Tharaldson's Enterprises, Workers Compensation Coordinator, Fargo, ND

1996-1998

Newman Signs, Human Resource Director, Jamestown, ND

1994-1998

Stutsman County Correctional Center, Chief Correctional Officer, Jamestown,

ND 1981-1991

SKILLS

Microsoft Excel, Word, PowerPoint, Windows, Outlook, ADP, Great Plains

Dynamic Payroll Systems

EDUCATION

B. S. - Criminal Justice, Minot State University

Senior Professional of Human Resources - SPHR - HRCI - 2003

Predictive Index Certified Analyst - 2004

Facilitator/Instructor, University of Mary - 2009

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