PATRICK REESE

**** * *** * *********, UT ***** 801-***-**** (H) abluzq@r.postjobfree.com

DIRECTOR INFORMATION TECHNOLOGY

Business Intelligence Performance Management Technology Transformation

Experienced information technology professional with a forte of innovative design, a record of achievement in creating and

implementing cost effective IT solutions that transform underperforming small to Fortune 100 organizations. Trusted

advisor who develops effective working relationships with executives and employees. Comprehensive knowledge of all IT

functions. Accomplished team leader; mentor and guide the professional development of direct reports. Leverage strong

business acumen to achieve short and long term corporate results. Additional capabilities include:

Project Management • Systems Consolidation • Data Center Operations • Legacy Transitions • ERP/CRM

Compliance • Strategic Relations • Call Center • UI /SDLC • eCommerce

PROFESSIONAL EXPERIENCE

PATTEN ENTERPRISES, INC. 2001 Present

Director Business Development (Salt Lake City, UT)

Advised executives across Rocky Mountain region on all aspects of IT performance management. Project, product and

account management, solution architect, pre sales support, customer facing, client mediation and direct sales accountability.

Product analysis, RFP creation, training, corporate due diligence in connection with acquisitions. Performed product

presentations, virtual support and training. Created client business continuity strategies and designed service level

agreements for disaster recovery for onsite and cloud services.

• Driving Revenue by Re engineering Software Product. A client software publisher was experiencing stagnant

sales and shrinking revenues with its iSeries business continuity software. Led a team effort to recreate the product into

a viable, competitive business solution. Resulted in sales increased by 500%, or $960k in 10 months.

• Integrating and Merging Information Systems. Managed project to merge two client companies had separate

systems for processing the same type of healthcare insurance transactions. Created an integration strategy utilized

existing IT resources, developed new software specifications and database conversion requirements. Consolidated

system saved $144k annually.

• Creating User friendly Website for Customer Base. Client healthcare delivery company had high growth rate

but traditional customer service technology. Managed a project to develop a high volume self service website that could

easily be used by seniors to make claims, check coverage and order prescriptions. Resulted in company renewing a

multi million dollar contract with a key customer.

WASATCH CREST INSURANCE GROUP 1998 2001

Director Information Systems (Salt Lake City, UT)

Led diverse IT support staff and developers in designing innovative insurance/healthcare solutions that Negotiated vendor

services, performed ROI and process analysis. Authored corporate information and security policies, audit controls and

HIPAA quality control standards. Created corporate budget process. Mentored a diverse IT team, established help desk

automation and in house training programs. Directed $2.8M IT budget.

Designing, Web and Client Server Presence. Company lacked web presence to combat competitors with online

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technologies. Educated executives and stake holders to web capabilities and built consensus that eCommerce was a

viable service adding business value. Created self service website programs to access approved processes and data.

Saved $100K in support costs annually optimized $5M in transactions through online process.

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Merged Two Lines of Business onto Single Healthcare System. Due to acquisitions two separate systems processed

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the same healthcare lines of business. Managed project to merge both onto the single more automated system. Saved

$36K monthly technical support, $60K Yearly Maintenance, and $324,000 labor reduction in claim processing

personnel for a total annual savings of $420K.

PATRICK REESE, CONTINUED

801-***-**** (H) abluzq@r.postjobfree.com

AMERICAN STORES 1997 1998

Manager, Human Resources IS (Salt Lake City, UT)

Managed six HR systems processing payroll and benefits for over 140K employees weekly. Developed regulatory

compliance program and managed conversion of legacy systems to PeopleSoft HRIS client server system.

• Cutting costs by Transitioning from Legacy Systems. Fortune 100 company was consolidating six legacy payroll

systems to a PeopleSoft system. Led a team in a conversion process that preserved critical functionality during

transition. Shutdown of old systems saved $600K annually in overhead support costs.

ROCKWELL INTERNATIONAL 1994 1997

Product Manager (Cedar Rapids, IA)

Provided executive presentations, cost/ROI analysis, integration design, installation planning and training. Essential

contributor in development of sales process to success.

• Restructuring Sales Process to Increase Closing Ratio. Rockwell was faced with customer resistance to its

traditional sales process, which was increasingly offensive to prospects. When offered a direct, high ticket prospect, I

developed a then revolutionary consultative and trust based approach. Negotiated and closed over $2.5M in sales of

product and services.

EARLIER: EXPRESS INC., Principal, TechKNOWLOGY, Product Manager, MOTOR CARGO INDUSTRIES,

Director Information Systems

E D U C AT I O N

ELECTRONIC COMPUTER PROGRAMMING INSTITUTE

Computer Science, Software Architecture & Development Certification (Sunnyvale, CA)

TECHNICAL SKILLS AND TRAINING

MULTI PLATFORM ENVIRONMENTS

LAN/WAN, IBM iSeries, i5OS, OS400, IBM Mainframe CICS, DB2 DBMS, MS SQL, Oracle, Virtual Partitioning and

Consolidation, SSD Performance Optimization.

SOFTWARE

WORD, Excel, PowerPoint, Project, and Visio. Freedom Acct. (GL, AP, AR, Budget), HRIS ERP: Abra, Peoplesoft HRIS.

Healthcare ERP: Wheatly – WINS, Genelco – Navisys and HBMS/Maxcare.

DEVELOPMENT

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PeopleTools, PHP, JAVA, SQL, HTML, XML, C+, RPG ILE, COBOL, Visual RPG, ASNA (VB like product), and

TurnOver, Siebel, Endeavor change management.

GENERAL TECHNOLOGIES/PROCESSES

Software Development Life Cycle (SDLC), Document Imaging and Forms Processing, User Interfacing (UI), Data

Conversions, Legacy Transitions, eCommerce, Cloud Computing, SaaS, IVR, EDI, satellite/land based wireless mobile

communications.

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