Customer Service Supervisor
Resume:
Melissa Richardson
Cheboygan MI, 49721
****************@*****.***
Education
Ferris State University, Big Rapids, MI 49307
Aug 2005- Jan 2009
Overall
GPA 3.64 Bachelors degree Recreation Leadership and Management
Course of Study: Recreation Leadership and Management with a
focus in Outdoor education
Advisor: Susan Hastings-Bishop Phone: 231-***-**** Email:
********@******.***
Humboldt State University, Arcata, CA 95521 Aug 2007-May 2008
Course of Study: Recreation Administration
Employment History
Mackinaw Outfitters 220 S. Huron Ave Mackinaw City MI 49701
June 2010- Present
Basic Responsibilities: Customer Service including cashiering,
western Union money transfers, returns, answering phones, Data
Entry, and Closing building at night.
Supervisor: Sarah Grant Phone: 231-***-****
Chemical Bank, 104 Perry Ave, Big Rapids MI 49307
Dec. 2009-May 2010
Basic Responsibilities: Perform teller duties. Requires handling
cash, working with customers, teamwork, and basic computer skills.
Supervisor: Linda Bolin Phone: 231-***-****
Mill Creek Historic Parks, Box 873, Mackinaw City 49701
May 2009-Oct. 2009
Basic Responsibilities: Take people on guided nature walks. Work
rock wall, zip line, and canopy bridge. Harness and un-harness
people to go on adventure tours.
Supervisor: Jeff Dykehouse Phone: 231-***-****
Cheboygan Youth Center, 504 Division St. Cheboygan, MI 49721
Jan 2009-April 2009
Basic responsibilities: Plan and implement activities, supervise
participants, plan and implement programs and support groups.
Supervisor: Debbie Turnbull Phone: 231-***-****
University Recreation Center, 401 South St. Big Rapids, MI 49307
Jan 2006- Dec. 2008
Basic responsibilities: Lifeguard Pool, supervise weight room,
basketball courts, and fitness area. Rent outdoor equipment and
clean equipment. Work the rock wall when groups come in.
Supervisor: Cindy Horn Phone: 231-***-****
SRC Rock Wall, Arcata, CA 95521 Aug
2007-May 2008
Basic responsibilities: Supervise rock wall participants, answer
questions, and perform safety tests.
Supervisor: Melissa Renquist Phone: 707-***-****, Osiris Chaves
Phone: 303-***-****
Brighter Futures Grant, Big Rapids, MI 49307
May 2007-Aug 2007
Basic responsibilities: Plan a camp for 12-18 girl scouts focusing
on continued education. Follow up camp week with a day of
kayaking. Develop a final report for Michigan state legislators.
Supervisor: Susan Hastings-Bishop Phone: 231-***-****
Certifications
Waterfront Lifeguarding Date Completed: 4/1/08
Valid Till: 4/1/11
Standard First Aid Date Completed: 4/1/08
Valid Till: 4/1/11
CPR/AED for the professional Date Completed: 12/2008
Valid Till: 12/2009
Rock Climbing Belay Certification Humboldt State/ Ferris State
[pic][pic]
Contact this candidate