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Customer Service Data Entry

Location:
Toledo, OH, 43607
Posted:
August 22, 2010

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Resume:

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Robin Sturdivant

*** ***** ******, ******, ** 43607

419-***-****

abluxf@r.postjobfree.com

PROFILE

Experienced with proprietary software for data entry and retrieval; update and maintain customer

data; familiar with general office equipment including copiers, fax machines and 10-key

calculators.

Skilled in customer service and telephone operations; handle customer inquiries and phone

presentations and identify problems in a professional manner.

EXPERIENCE

Omnicare Pharmacy of NW Ohio, Medical Records Technician

2009/2010

Processed prescriptions for residents of nursing homes, rehab and hospice facilities which

included processing new admissions and making sure drug dosage was correct. Performed other

related duties as deemed necessary.

The Toledo Hospital, Records Analyst 2002/2007

Performed data entry of vital medical information for discharged patients and clinicians. Utilized

properietary software for entering customer information into a computerized database. Kept

database for surgeries that did not have Operative Reports included in the chart. Performed other

related duties as deemed necessary.

The Toledo Hospital, Dietary and Surgical Staff

2000/2002

While in dietary I served as cashier, wait staff at the hot counter and 3rd shift cook preparing the

meal for the 3rd shift staff. Cleaned cafeteria and equipment which included the yougurt machine.

While in the Surgical Department I served as a surgical assistant/nursing attendant that prepared

the operating room with equiplment used for anesthiesia and ran errand for surgeons and

operating staff to the blood bank, lab and morgue. Cleaned the operating rooms after surgery and

restock blue bell. Performed other related duties as deemed necessary.

City of Toledo, Department of Public Utilities, Clerk

1996/1999

I held various positions within the Water Department - mail clerk running mail equipment sending

out water statements, cashier accepting payments from customers for their water/sewer bill and

account clerk encoding payments (checks/money orders) through an encoding machine making

sure the totals balanced. Performed other related duties as deemed necessary.



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