Sales Customer Service
Resume:
Dave Silva
Gilbert, AZ *****
ablut3@r.postjobfree.com
Profile
Experienced and professional outside sales rep looking for an exciting new employment
opportunity in the Phoenix metro area.
Education
Universal Technical Institute (UTI) - Phoenix, Arizona
Associate Degree in Automotive Technology
May 14, 2004.
Chandler High School, Chandler Arizona
Graduated June 1998
Other Training
-High Performance Driving Training, provided by Nissan Technical Center North
America, at the Nissan Proving Grounds in Stanfield Arizona.
-Restaurant Management
Employment History
From T0
7/07 2/10 Western States Petroleum, Phoenix, AZ
Outside Sales Rep
-Responsible for finding new customers to generate sales
-Met Sales quotas and hit company sales goals
-Maintained pricing levels and customer inventories
-Strong technical knowledge of products sold
-Set pricing levels and maintained all customer accounts and sales records
-Traveled all over AZ to find new customers, and stay in contact with current customers
6/06 7/07 Vivid Racing, Chandler, AZ
Service manager
-Service Writer
-Responsible for shop cleanliness and safety as defined by OSHA regulations
-Booked all customer appointments
-Billed all serviceable flat rate hours to proper technician
-Ordered all parts, both aftermarket and OEM.
-Advised customers of proper order of upgrades to vehicles and systems
-Chassis Dyno Operator
-Customer billing and invoicing
-Strong Customer Service
-Technical support and recommendations on vehicle upgrades, for both street and track
driven applications
-Assigned all installs, repairs and upgrades to technicians
4/05 6/06 Nissan Research and Development
Nissan Technical Center North America (NTCNA) Stanfield Arizona
Vehicle Evaluation and Quality (VEQ) Technician
-Various testing of Nissan Vehicles at the Nissan Proving Grounds
-Assisted engineers with installations of new equipment, and parts
-Conducted “real world” testing on both Nissan, and competitor vehicles at various
locations throughout the continental United States.
-Completed various tests of brand new Nissan Vehicles right off the assembly line, from
both Nissan factories in the US. (Canton Mississippi, and Smyrna Tennessee)
-Assisted Test Engineers with competitive comparison testing on non-Nissan vehicles.
-Maintained fleet of vehicles used for testing purposes, both Nissan and competitor
vehicles.
Gathered various vehicle information to compare competitor vehicles quality to that of
Nissan vehicles.
-Assisted on the maintenance of various Nissan Prototype Vehicles (A-lot and B-lot
vehicles)
-Trained by Nissan Technical Center on the proper ways to test vehicles to their limits,
without causing damage to vehicles or test track/facilities
-Responsible for safety of Nissan Property and Personnel during testing. (both at the
proving grounds, and real world testing)
-Responsible for vehicle preparations and presentation of vehicles to Nissan Executives
from Japan.
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