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Customer Service Sales

Location:
Willis, MI, 48191
Posted:
August 23, 2010

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Resume:

Timothy Conover

***** **. ***** **

Willis, MI **191

abluso@r.postjobfree.com

734-***-****

OBJECTIVE: To bring my sales and operations experience to a prosperous

and growing company that offers opportunities for growth and advancement.

Also to improve my customer service management where my experience can be

utilized to improve customer

EDUCATION

2000-2002 Henry Ford Community College, Dearborn, MI

. Computer Science

. Business Management

EMPLOYMENT

April 2009- Atchinson Ford. Belleville, MI. Sales

Consultant

November 2009 I work in car sales and deal with customers on

a daily bases. I greet and welcome

customers into our store and put them a car that fits their needs.

September 2002-

March 2009 Dollar Thrifty Automotive Group, Detroit Metro

Airport Station Manager

I oversee all aspects of rental car

PM shifts by monitoring front counter sales, customer

service and getting fleet turned around

quickly. I am currently being trained on license and

permits, EPA standards and compliance. I

am also very reliable and can be called in when

volume is too much for my associates to

handle. I handle inventory and keep maintenance

in the loop on Daily Game Plans I have

worked my way to station manager from rental agent and know

how to work hard. I also handle scheduling multiable

departments and I'm experienced in training employees in

different positions.

November 2001-

May 2002 Lone Star Steakhouse, Dearborn Heights Head Waiter

I was responsible for making sure that the

waiter/hostess were in there positions

at all times. I also helped the wait

staff with their daily duties with included, cleaning there

stations, running food from the window to there tables,

taking care of customer complaints. Also I assisted in

making the schedules for the waiters on a daily basics. And I

also waited on my own tables and made sure that every issue

was taken care of with internal/external customer service.

Skill Set

. I relate well to fellow managers and hourly associates.

. I consider myself an expert on a computer

. I am very good with customers

REFERENCES Tim Lupu 734-***-**** Dollar Thrifty Automotive Group

Sales Manager

Doug Viers 734-***-**** Personal Reference

Donnie Swinson 734-***-**** Atchinson Ford

Computer Skills: Excel, Word, PowerPoint, Fastlane computer systems. I

type over 55 words per minute. I also do work on all Microsoft

programs on a daily basics.



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