Supply Chain Management

Christopher L Harrington

**** ***** **** . ***** *****, IN 47802

Home: 615-***-**** . ablupg@r.postjobfree.com . Cell: (630) 235

1075

Operations Executive

Improving Quality . Reducing Costs, Inventories & Cycle Times .

Improving Service

Master of Business Administration

. Delivered over $200M in savings while making significant improvements

to quality and service through several turn-around and start-up

opportunities.

. Generated $8M in windfall profit for Sony's Artwork Services & Pre-

Press Operation by streamlining and automating the artwork services

billing process and an additional $10M in revenue through expanded

service offering.

. Reduced working capital by over $30M through the implementation of

VMI and inventory reduction programs.

. Consistently empowered and assisted in the development of people -

enabling them to achieve their potential and advance to higher level

positions.

Areas of Expertise

P&L Management . General Management . Multi-Site Operations Management

Leadership . Manufacturing . Distribution . Supply Chain Management

Facility Design & Startup . Change Management . Turnaround . Merger

Integration Consolidation . Streamlining . Lean & Six Sigma . Cost

Control . Quality Improvement

Planning . Problem Solving . Team Building . Employee Development .

Project Management

Goal-oriented executive with vision, confidence, perseverance, and a track

record of success at delivering significant financial and operational

improvements through team building and empowerment. Change agent who is

effective with internal and client organizations, devises innovative yet

practical solutions, and easily partners with client and vendor

organizations. Excels at developing a value concept, expanding it into a

value proposition - implementing the change and realizing the benefits.

Proven leadership talent and excellent relationship building,

communication, and negotiation skills. Articulate, creative and competent.

Poised in professional and social settings.

Professional Experience

SONY CORPORATION, Bolingbrook, IL / Terre Haute, IN / Toronto, Canada

2005-Present

A global manufacturer and distribution services provider of movies, music,

and games through CD, DVD, and Blu-ray formats distributing direct to

retail stores and wholesalers for 1st and 3rd party content owners with

annual sales of over $1.1B.

Vice President of Operations, Sony DADC

April 2009 to Present

Canadian Operation Integration, Expansion, and Turnaround

(300 employees, $52.5M P&L)

Leader in the start-up of Canadian direct to retail distribution services

for 1st and 3rd party content owners including direct to retail

distribution, reverse logistics supply chain, and POS display fulfillment

capabilities. We grew the distribution business 400% by adding two new

distribution partners and an additional DC bringing the Toronto network to

5 buildings.

Expanded the manufacturing operation and fully integrated with the

distribution operation - included physical reconfiguration of a facility

and 100% increase in packaging/finishing capabilities. Created a fully

integrated supply chain center reducing order to delivery cycle times from

10+ days to less than 24 hours.

Vice President of Operations, Sony DADC

January 2008 to April 2009

US Merger Integration, Support Services and 3rd Party Distribution

Improvements (2500 employees across 5 sites)

Led initiatives as part of the broader integration of manufacturing and

distribution following the merger of DADC and SED. We effectively combined

and consolidated the divergent cultures - eliminating redundant processes,

steps and areas, and implemented best practice identification and sharing.

Market perception of our performance was transformed from non-

responsive/slow to industry leading/fast.

Christopher L Harrington . Page 2

Vice President, Operations - Sony DADC - Continued:

Component Procurement and Warehousing

(25 employees, $47M purchase spend / 60 employees, $15M operating budget)

Led an initiative to provide components procurement and inventory

management as a service. This generated an additional $10M in revenue,

reduced warehousing costs by 30%, and lowered our purchase price by 9%.

This also improved overall plant throughput because we managed the

component delivery.

Implemented supplier partnership programs that empowered them to engage

with us to better improve our mutual KPIs. For procurement this resulted

in reduced working capital, lower cycle times and improved quality. For

warehousing this translated into a 15% reduction in direct labor costs

while at the same time reducing cycle times by over 60%.

Led initiative to automate billing processes generating a windfall of $8M

in profit that would have not been billed. Implemented VMI and inventory

reduction programs that reduced working capital by over $20M.

POS Display Packaging and 3rd Party Distribution

(350 employees, $35M P&L / 125 employees, $12M operating budget)

In the display operation; through operational improvements, site

consolidation, and application of lean principles - reduced operating costs

25% ($7M), raw material inventories 40%, and space requirements from 500K

to 400K sq ft. Concurrently improved quality, reduced order to delivery

cycle times and improved on-time to customer. Consolidation project was

also 20% under budget avoiding $400K in capital as a result of the

improvements.

Reduced cycle times and eliminated redundant steps by integrated the 3rd

party distribution operation with manufacturing saving $600K in direct

labor. Implemented manufacturing on demand DVD cell within the distribution

center to provide on-demand manufacturing and fulfillment for small

quantity B2B and B2C orders.

Vice President of Operations, Sony SED

December 2005 to January 2008

(Four site US distribution network supporting Sony Music, Sony Playstation,

and Sony Pictures)

Quality Systems and Inventory Control Improvements

Designed and developed organization to support quality and continuous

improvement because the quality system had been allowed to degrade and ISO

certification had lapsed.

Recruited and trained the team; then empowered them to lead sites to

recertification in ISO, implementation of visual management, workplace team

involvement, improved problem resolution tools, lean principles, and six

sigma techniques. These initiatives improved shipment accuracy and

reliability to over 99% and helped reengage the workforce in problem

solving and empowerment.

Inventory initiatives included the implementation of a cycle count program,

inventory variance review and investigation protocols, and improved

accounting controls. These initiatives and the development of root cause

analysis and corrections resulted in network wide inventory accuracy

improvements from mid-80% to over 99% and best-in-class SOX compliance

assessment.

POS Display Packaging

Through redesign of the line layouts, methods, and application of lean

principles reduced total operating costs by over 20%. This included direct

labor, indirect labor, and the elimination of an off site warehouse - also,

improved on-time and quality measures.

Multi-Company Supply Chain Improvements

Created annual savings of over $10M through implementation of segment based

run-strategies across Sony SED, Sony DADC, and Sony Pictures.

Through cross functional, cross company teams and having the teams

concentrate on specific segments we were able to align the supply chain

creating value for the three companies to share - retail ticketing in

manufacturing, assembly of displays in packaging, reduction of shipping

cartons, make to order run strategy for micro releases, improved quick turn

and rapid replenishment from packaging, and off line fulfillment from

packaging.

Led the design and implementation of dynamic inventory planning tools

reducing finished goods inventory and building the foundation for future

realignment of component management.

Christopher L Harrington . Page 3

TECHNICOLOR, Livonia, MI / Memphis, TN 1991-2005

A $3B global manufacturing and 3rd party distribution services provider of

movies and games through CD, DVD and Bluray formats distributing direct to

retail stores and wholesalers for content owners.

General Manager - Microsoft Distribution Operation, Technicolor

2004 to 2005

P&L responsibility of a $30M 3rd party distribution business servicing

Microsoft's North American supply chain in a 640K sq ft facility. Services

included conventional distribution, direct to retail distribution, reverse

logistics, value added services, and POS display assembly with a team of 26

management and up to 300 non-exempt associates.

Turnaround role leading the team focused on improving service and quality

while returning operation back to profitability.

Successfully transformed the operation - reducing labor by over 40% and

exceeding SLA for both service and quality through employee empowerment,

performance management, process improvements, and facility realignment. We

also launched X-Box 360 and implemented RFID as part of Wal-Mart's first

100 supplier initiative.

Director of Operations, Technicolor

1996 to 2004

Achieved several promotions to the position of Director, Inventory &

Operations Management with direct responsibility for warehousing and

logistics operations at a 4.3M sq ft 10 building network in Memphis, TN

with an $40M operating budget. Also had oversight responsibility for 3rd

party distribution services for Warner Home Entertainment, warehousing and

logistics operations in the U.S., Canada, and Mexico. Collaborated and

consulted for European operations for best practices and problem

resolution.

Joint Partnership Improvement Projects

. Sought after leader on most joint company improvement initiatives working

with Disney, Microsoft, Warner Bros, DreamWorks, Paramount, Sony Pictures

and Universal on various improvement initiatives over the years.

Facility Design, Startup & Consolidation

. Led the design and startup of an 800K sq ft 3rd party retail direct

distribution center.

. Co-led the design and startup of a 922K sq ft packaging center with the

capacity to package 1.8M DVD units daily, assemble point-of-purchase

displays, and perform integrated retail direct distribution.

. Consolidated the company's U.S. packaged media distribution facilities

from 3 sites to 1 site reducing fixed operating expenses by over $15M

annually and lowering client-owned finished goods inventory by over 20%

through reduced safety stock levels.

Efficiency & Cycle Time Improvement / Cost, Working Capital & Inventory

Reductions

. Consistently improved service and supply chain efficiency by leading

numerous cost, quality, and throughput initiatives.

. Improved cycle times from days to hours and cut material handling costs

in half by influencing design and process improvements in Technicolor's 3

third-party returns operations - growing from 100K daily units to over 1M

daily units.

. Reduced working capital $10M annually by implementing a VMI program with

Technicolor's top vendor.

. Reduced inventories by developing and implementing dynamic inventory

planning tools.

Manager, Inventory & Warehousing 1996 to 2000

Manager, Planning & Customer Service 1993 to 1996

Supervisor, Inventory Control and Warehousing 1992 to 1993

Supervisor, Display Packaging and Value Added Services 1991to 1992

UNITED STATES ARMY Ft. Lewis, WA / Ashaffenburg, Germany / Warren, MI

1982 to 1990

Supervised; Maintenance Support Company Logistics, Forward Support

Battalion Logistics, Missile Support Repair Shop, and Support Services

Logistics. Secret security clearance

Education

. Master of Business Administration - UNIVERSITY OF TENNESSEE -

Knoxville, TN (2007)

. Bachelor of Science, Organizational Management - CRICHTON COLLEGE,

Memphis, TN (1999)[pic][pic][pic]

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